Cannot upload tax csv file

  • Resolved Lori Boone

    (@pleazo)


    5 years, 6 months ago

    Hello,

    I am trying to upload my tax csv file to woocommerce, but it keeps saying
    “Sorry, there has been an error.
    The CSV is invalid.”

    I am not sure what I am doing wrong here. You can see my csv file here: https://snipboard.io/hsq0rv.jpg

    Anyone know why?

    Best,
    Chris

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    5 years, 6 months ago

    Hi there,

    Checking the plugin code, it looks like that error would be returned if the CSV file contains a number of columns other than 10. Based on your screenshot, it looks like it should have the correct number of columns, and with the correct header column names. However, perhaps a value got entered somewhere outside the range shown the screenshot?

    If you try copying just those columns and rows into a fresh/new CSV file, and then try uploading, do you see the same thing?

    csv
    Link to image: https://d.pr/i/G52Ip1

    If you are still having trouble, please upload your CSV file to your site’s media library or a service like Google Drive / Dropbox, and then provide the URL here so we can take a closer look.

    Thank you!

    AJ a11n

    (@amandasjackson)

    5 years, 6 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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