Infinite loading

  • Resolved ilhemjai

    (@ilhemjai)


    5 years, 7 months ago

    Hello,
    Trying to add a categorie to 1000 product with your extension but I can’t go further than the loading page. Could you please help me with taht issue ?
    Thanks a lot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    5 years, 7 months ago

    It looks like some other plugin or the theme is causing a compatibility issue. Recommend you check the same by setting the theme to default and also run a plugin compatibility check. Do let us know if the issue persists.

    Thread Starter ilhemjai

    (@ilhemjai)

    5 years, 7 months ago

    Thanks for your prompt answer. Unfortunately, we have already tried to pull off all the other plugins and to change the theme. But it seems that the problem persists…

    Plugin Author ELEXtensions

    (@elextensions)

    5 years, 7 months ago

    Thanks for getting back. Suggesting you please contact our support team so that we can look into this case.

Viewing 3 replies - 1 through 3 (of 3 total)

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