I cannot download backup archive after backup success | WordPress.org

Resolved thierrylesire
(@thierrylesire)

5 years, 5 months ago

i have button on download via PHP in setting.
after i run backup success:
1. I click Download backup log: is working download file .log to my computer
2. I click Download backup(download sgbp): is not working
Link: https://mydomain/wp-admin/admin-post.php?action=backup_guard_downloadBackup&backupName=sg_backup_opt(full)_20201003200111&downloadType=1
in chrome: This site can’t be reached The webpage at https://mydomain/wp-admin/admin-post.php?action=backup_guard_downloadBackup&backupName=sg_backup_opt(full)_20201003200111&downloadType=1 might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter thierrylesire
(@thierrylesire)

5 years, 5 months ago

How to post screenshot here?

Thread Starter thierrylesire
(@thierrylesire)

5 years, 5 months ago

on Firefox:
Forbidden

You don’t have permission to access this resource.

The settings:
Only set (by default)
Backup destination path: wp-content/uploads/backup-guard

Support Backup Guard
(@backup-guard)

5 years, 5 months ago

Hi @thierrylesire ,

Thanks for your message.

Could you, please, enable the “Download via PHP” option from the plugin settings and try downloading again? https://prnt.sc/uw3nty

By the way, to post a screenshot you can use service which allows to create links from screenshots, like Lightshot (the one we’ve used).

Thread Starter thierrylesire
(@thierrylesire)

5 years, 5 months ago

It works,
thank you very much

Thread Starter thierrylesire
(@thierrylesire)

5 years, 5 months ago

resolved for me

Support Backup Guard
(@backup-guard)

5 years, 5 months ago

Dear @thierrylesire ,

That’s great, thanks for letting us know.

Since you’ve used our plugin for some time, would it be possible to leave a review here?
We appreciate honest reviews a lot.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘I cannot download backup archive after backup success’ is closed to new replies.

6 replies
2 participants
Last reply from: Support Backup Guard
Last activity: 5 years, 5 months ago
Status: resolved