Does not save, nothing displayed ?

  • Resolved alainchevalier

    (@alainchevalier)


    5 years, 5 months ago

    Hi,

    I have just installed the plugin and beginning to work with it.
    I have 2 big issues (I am not sure I can call these issues as these are massive problems) :
    – I created a calculator,added a few elements to it and set them up, saved. When I try to preview, nothing appears. If I load the shortcode on a page, nothing appears. Only the “Total summary” appears on the right. Am I missing something very important here ?

    – Second, when I come back to the calculator… Well I cannot come back to it, it’s not saved, all the elements I created before are now gone.

    I reproduced both problems several times, tried to empty cache. Nope.

    Maybe the 2 issues are linked ? The plugin looks nice and I’m ready to purchase if it works… I hope it will.

    Thanks.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • ambalaglass

    (@ambalaglass)

    5 years, 5 months ago

    Hi
    Same happening with me, i have also purchased pro version

    When we create the calculator & save it, it is not saved nor showing in the preview.

    Please reply Support team at earliest .

    Thank you

    supportstylemix

    (@supportstylemix)

    5 years, 4 months ago

    Hello @ambalaglass and @alainchevalier,

    Thanks for reaching us!
    Yes, you are correct, these two problems are related to each other.
    Please be kindly informed that the save option absolutely works in Cost Calculator Plugin and the preview option does show your changes directly after editing a calculator and saving it. Please make sure that you are using the last version of the plugin (2.0.6 currently)
    When you insert a shortcode of a new calculator into some page, you will see that new calculator. If a newly created calculator is not shown on a page, but the total summary is shown, it means that you might do the following two things below:
    1. You should click the save settings button in every element at the end of adding them. Please check this screen:
    https://prnt.sc/uzs1fi
    2. You should click the save button after you have added all elements. Please check this screen:
    https://prnt.sc/uzs2o9

    If you did these two steps, please check our manual on how to insert a shortcode of calculator into a page:
    https://docs.stylemixthemes.com/cost-calculator-builder/plugin-features/insert-calculators-into-the-page

    Thanks
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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