Please disabled caching plugins and check once.
Please check at wp-admin -> WooCommerce -> Status -> Logs -> wcfm-wirecard log -> is any error generated?
THis is the Log file for WCFm Wirecard :
2020-09-30T15:17:14+00:00 INFO Wirecard order processing start.
2020-09-30T15:17:15+00:00 ERROR Error creating Customer and Holder :: Moip\Exceptions\UnautorizedException: [401] Erro de Autenticação. confirme se sua autenticação pode realizar a ação desejada e se está usando o ambiente correto, lembre-se que as chaves de produção e de sandbox são distintas. in /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/wirecard/vendor/moip/moip-sdk-php/src/Resource/MoipResource.php:255
Stack trace:
#0 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/wirecard/vendor/moip/moip-sdk-php/src/Resource/MoipResource.php(305): Moip\Resource\MoipResource->httpRequest(‘/v2/customers/’, ‘POST’, Object(Moip\Resource\Customer))
#1 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/wirecard/vendor/moip/moip-sdk-php/src/Resource/Customer.php(112): Moip\Resource\MoipResource->createResource(‘/v2/customers/’)
#2 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/payment-gateways/class-wcfmmp-gateway-wirecard.php(478): Moip\Resource\Customer->create()
#3 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/payment-gateways/class-wcfmmp-gateway-wirecard.php(263): WCFMmp_Gateway_Wirecard->set_wirecard_customer_holder(Object(Moip\Moip), Object(Automattic\WooCommerce\Admin\Overrides\Order))
#4 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(956): WCFMmp_Gateway_Wirecard->process_payment(6353)
#5 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1159): WC_Checkout->process_order_payment(6353, ‘wirecard’)
#6 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(464): WC_Checkout->process_checkout()
#7 /home/arteez/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::checkout(”)
#8 /home/arteez/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#9 /home/arteez/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#10 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(89): do_action(‘wc_ajax_checkou…’)
#11 /home/arteez/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::do_wc_ajax(”)
#12 /home/arteez/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(false, Array)
#13 /home/arteez/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#14 /home/arteez/public_html/wp-includes/template-loader.php(13): do_action(‘template_redire…’)
#15 /home/arteez/public_html/wp-blog-header.php(19): require_once(‘/home/arteez/pu…’)
#16 /home/arteez/public_html/index.php(17): require(‘/home/arteez/pu…’)
#17 {main}
2020-09-30T15:17:17+00:00 ERROR Wirecard data is not found.
2020-09-30T15:38:50+00:00 INFO Wirecard order processing start.
2020-09-30T15:38:50+00:00 ERROR Error creating Customer and Holder :: Moip\Exceptions\UnautorizedException: [401] Erro de Autenticação. confirme se sua autenticação pode realizar a ação desejada e se está usando o ambiente correto, lembre-se que as chaves de produção e de sandbox são distintas. in /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/wirecard/vendor/moip/moip-sdk-php/src/Resource/MoipResource.php:255
Stack trace:
#0 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/wirecard/vendor/moip/moip-sdk-php/src/Resource/MoipResource.php(305): Moip\Resource\MoipResource->httpRequest(‘/v2/customers/’, ‘POST’, Object(Moip\Resource\Customer))
#1 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/wirecard/vendor/moip/moip-sdk-php/src/Resource/Customer.php(112): Moip\Resource\MoipResource->createResource(‘/v2/customers/’)
#2 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/payment-gateways/class-wcfmmp-gateway-wirecard.php(478): Moip\Resource\Customer->create()
#3 /home/arteez/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/payment-gateways/class-wcfmmp-gateway-wirecard.php(263): WCFMmp_Gateway_Wirecard->set_wirecard_customer_holder(Object(Moip\Moip), Object(Automattic\WooCommerce\Admin\Overrides\Order))
#4 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(956): WCFMmp_Gateway_Wirecard->process_payment(6354)
#5 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1159): WC_Checkout->process_order_payment(6354, ‘wirecard’)
#6 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(464): WC_Checkout->process_checkout()
#7 /home/arteez/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::checkout(”)
#8 /home/arteez/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#9 /home/arteez/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#10 /home/arteez/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(89): do_action(‘wc_ajax_checkou…’)
#11 /home/arteez/public_html/wp-includes/class-wp-hook.php(287): WC_AJAX::do_wc_ajax(”)
#12 /home/arteez/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(false, Array)
#13 /home/arteez/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#14 /home/arteez/public_html/wp-includes/template-loader.php(13): do_action(‘template_redire…’)
#15 /home/arteez/public_html/wp-blog-header.php(19): require_once(‘/home/arteez/pu…’)
#16 /home/arteez/public_html/index.php(17): require(‘/home/arteez/pu…’)
#17 {main}
2020-09-30T15:38:51+00:00 ERROR Wirecard data is not found.
