I received your email with the same question. I will respond here.
The media library is a database of files that have been imported into WordPress. Files and folders uploaded via the control panel or by FTP still have to be imported into WordPress. Click the Check for New Folders menu option will search for and add any new folders found under the Uploads folder. After adding the new folders, you can visit each folder and click the Sync button to import the contents of the folder.
You can find out more about how to use Media Library Folders by going to its Support page on your site and read the trouble shooting tips and the trouble shooting articles.
Hi Alan
I did what you said, check for new folders, and I get this:
[QUOTE]
Scaning for new folders in /home/roundwoodhouse/public_html/wp-content/uploads
No new folders were found.
[UNQUOTE]
So Media still does not show.
I did look at the support articles before I approached you as I could not find what was needed to sort this issue.
Do you have any other ideas?
Thanks
Steve
Did you place the new folders under the wp-content/uploads folder?
Can you go to the Media Library Folders Support page, to the System Information tab. There, hightlight, copy and paste the information about your site into an email and send it to me at [email removed] and put ‘Plugin does not find images’ in the email subject.
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This reply was modified 5 years, 7 months ago by
AlanP57.
Hi Alan
The folders were placed in the public_html/wp-content_uploads and are listed by year (from the old server)
i.e.:
2015
2016
2017
2018
2019
2020
Each year has a month folder inside it and inside that folder are the images and files.
The email address you put in your reply has been removed by WordPress and just says [email removed].
Cheers
Steve
Hi Alan
I have been to your web site (Max Foundry) but in regards to this from you :
“Can you go to the Media Library Folders Support page”
If I click on the plugin link and then Support I am asked for a login, as a Pro user, which I have not got to yet – though willing to do so once this is sorted.
If I use the Support link on WordPress.org I of course get this forum but cannot see a link to System Information.
Am I going to the wrong place(s).
Cheers
Steve
Usually, WordPress.org send you an email with the unedited text of these post, which should have included the address. You can send the system information through our contact form, https://maxgalleria.com/contact/
Hi Alan
I’ve had no email confirmations from WP.org.
What type of system information are you looking for? There is no image upload feature on your contact form.
Are you looking for the URL of the site, a user login?
Can you advise please.
Thanks
Steve
You must not have check the Notify me of follow-up replies via email checkbox at the bottom of this page.
For the system information, please copy the text and paste it into the contact form. Please do not send an image.
Hi Alan
I do have that box checked as the reason I know that you are replying is that I get emails. However I just found the one with your email in the Spam folder.
I still don’t really know what system information you are after. But I will try my best…..
Steve
So the plugin was able to add the new folders to the folder tree?
