Too much results cause error message

Hi,

So you enable debug mode by following this article but can’t find the debug.log file? Usually it is inside the wp-content folder. Do you see it there?

Also the problem can be caused by larger plugin database size. Please tell me how many products do you have in your store?

Regards

Well one of the problems can be large database size. It is possible to decrease its size but first please tell me what search sources you are using for searching ( like title, product content, etc. ).

Regards

Please use following code snippet

add_filter('aws_indexed_data', 'my_aws_indexed_data');
function my_aws_indexed_data( $data ) {
    $new_data = array();
    foreach ( $data['terms'] as $source => $all_terms ) {
        if ( strpos( $source, 'title' ) === 0 || strpos( $source, 'content' ) === 0 || strpos( $source, 'excerpt' ) === 0 || strpos( $source, 'category' ) === 0 || strpos( $source, 'tag' ) === 0 ) {
            $new_data[$source] = $all_terms;
        }
    }
    $data['terms'] = $new_data;
    return $data;
}

You need to add it somewhere outside the plugins folder. For example, inside functions.php file of your theme or use some plugin for adding code snippets.
Also, after adding this code, you need to re-index the plugin table.

Ok, I understand. Please tell me what plugin version you are using – free or pro?

In this case maybe you can use https://wordpress.org/plugins/debug-bar/ plugin to find eny errors if debug mode is not working for you?

Ok, maybe than you can check for php errors inside your server logs?

You mean another page not related to the search results page?

Hard to say what exactly went wrong. So what about server logs – can you look on them?