problem with sending email

  • Resolved 007asom

    (@007asom)


    5 years, 8 months ago

    Hello
    I have a problem. I cannot receive alerts for new orders. It was working fine before 2 weeks. I didn’t change any settings or install any new plugins.
    I tried SMTP plugin, and it was the same.

    can you advise me please to fix this issue?
    Thanks in Advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    5 years, 8 months ago

    Hi @007asom ,

    It is strange that you’re not receiving the New Order emails. I recommend checking and ensuring that the New Order email is enabled at WP Admin → WooCommerce → Settings → Emails.

    If the New Order email is already enabled, then please try email troubleshooting as per our guide here: https://docs.woocommerce.com/document/email-faq/

    Do let us know how that goes and if you need any further help from us.

    Plugin Support mouli a11n

    (@mouli)

    5 years, 8 months ago

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)

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