Site redirection

  • Resolved marc1989

    (@marc1989)


    5 years, 8 months ago

    Hello
    I cannont link my domain to wordfence. I get ”Site redirected to a different domain:” error
    Is it possible for you to add my domain manually. I could then buy a premium license to get centralized protection
    Regards

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support WFAdam

    (@wfadam)

    5 years, 8 months ago

    Hello @marc1989 and thanks for reaching out to us!

    When you say link your domain, do you mean to Wordfence Central? If so, head over to Wordfence Central, go to the Connection Issues tab. Clear out any sites that might be in here.

    Now head over to your site and log in as an admin. Navigate to Tools > Diagnostics > Other Tests > Clear all Wordfence Central connection data. Clear the connection data and then from the Wordfence Dashboard, click on “Connect this site” in the Wordfence Central widget.

    https://www.wordfence.com/help/central/connect/#troubleshooting-connection-issues also has some troubleshooting steps you could follow.

    Let me know if this helps!

    Thanks!

    Thread Starter marc1989

    (@marc1989)

    5 years, 8 months ago

    Thanks WFAdam for your quick response

    Yes I meant Wordfence central

    It still does not link althouth I cleared all connection data

    I wonder if it is because I have to use a redirection from planunique.com to https://planunque.com:4447/ (hosted on a different machine)???? an if so, how coud I resolve this?

    Regards

    Plugin Support WFAdam

    (@wfadam)

    5 years, 8 months ago

    Hello again @marc1989

    It looks like your REST API is blocked for users that aren’t logged in. I just did some tests on my end with the URL you provided.

    Note: Wordfence Central uses the WordPress REST API to communicate with the plugin. If you’ve disabled the REST API or set it to require authentication, you’ll need to enable it before connecting your site to Central.

    Not sure if it’s something you have set on your side or a plugin that is causing it, but if you enable the REST API, it will resolve your issue.

    Let me know what you find!

    Thanks!

    Thread Starter marc1989

    (@marc1989)

    5 years, 7 months ago

    Hello

    My REST API si now fixed according to Health Check plugin. I am stil not able to to connect to Wordfence Central. It gives me the following error
    Site redirected to a different domain: https://planunique.com:4447/wordpress/collaboration

    Any other cue

    Plugin Support WFAdam

    (@wfadam)

    5 years, 7 months ago

    I am guessing that the port redirect is causing the issue as you said. Did you need Wordfence Central for any reason?

    If you want a premium licence you don’t need to have Wordfence Central.

    Let me know if this helps!

    Thanks!

    Thread Starter marc1989

    (@marc1989)

    5 years, 7 months ago

    I thought I could get more protection being connected to Wordfence Central. If it is not the case, I will proceed as you suggested with remaining not connected
    Thanks

    Plugin Support WFAdam

    (@wfadam)

    5 years, 7 months ago

    Wordfence Central makes it easier if you are managing multiple sites. It makes it easier to apply settings to all of your sites rather than just one at a time.

    You have the same amount of protection without it though.

    Let me know if you have any other questions!

    Also, if you’re a Premium Wordfence Customer, I recommend opening a support ticket at https://support.wordfence.com in the future. They will be able to assist you faster and more efficiently.

    Thanks again for your support!

Viewing 7 replies - 1 through 7 (of 7 total)

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