shipping issue | WordPress.org

Resolved louisapple
(@louisapple)

5 years, 9 months ago

i have some products only allow pickup in checkout for some postcode

https://www.igrab.com.au/product/contemporary-kitchen-lip-pull-handles-matt-black/?attribute_pa_distance-between-center=512mm

for other sizes the correct shipping otpion will come up, but for 416 and 512mm, when you put NSW POSTCODE eg 2000 only pickup option come up????

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Riaan K.
(@riaanknoetze)

5 years, 9 months ago

Hi there,

Can you share screenshots of your shipping zone setup, the shipping method setup as well as share a specific shipping address that we can test with on our side?

Thread Starter louisapple
(@louisapple)

5 years, 9 months ago

thanks

shipping zone https://ibb.co/3sLk8qf
shipping zone2 https://ibb.co/2gsmsVc

here is the test product page

https://www.igrab.com.au/product/contemporary-kitchen-lip-pull-handles-matt-black/?attribute_pa_distance-between-center=512mm

when you choose sizeit works fine, but when you choose 416mm, 512 mm it does not work, only allow pickup

Thread Starter louisapple
(@louisapple)

5 years, 9 months ago

i figure out what heappened, i set the size from 50cm to 500cm so it might be oversize so only allow pickup

Viewing 3 replies - 1 through 3 (of 3 total)

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shipping issue

3 replies
2 participants
Last reply from: louisapple
Last activity: 5 years, 9 months ago
Status: resolved