Gallery Upload Error

  • Resolved charliecot

    (@charliecot)


    5 years, 9 months ago

    Running WordPress 5.5.1 and NextGen Gallery 3.3.17.Selected images are not uploading to the gallery and getting the following notice:
    Oops! Sorry, but an error
    occured. This may be due to a
    server misconfiguration. Check
    your PHP error log or ask your
    hosting provider for assistance.
    The site does not support the GD Image
    library. Please ask your hosting provider
    to enable it.
    Upload complete. Great job!
    O images were uploaded successfully.
    Manage gallery

    Never a problem before, seems to have started with WP 5.5.1 upgrade. Any suggestions for a cure?

Viewing 1 replies (of 1 total)
  • gabyimagely

    (@gabyimagely)

    5 years, 9 months ago

    Hello @charliecot,

    Could be the case that the hosting company changed something in the configuration as well. Mind reaching them and check if they can enable that module?

    According to our documentation, NextGEN Gallery requires GD library.

    As far as I know, there is a fallback method to that so it shouldn’t fail even if the module is not in place using “ImageMagick”. But by default, it uses GD library.

    Please, keep us posted, we are happy to help!

Viewing 1 replies (of 1 total)

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