Conflict with Gravity Forms Entries Screen

  • Resolved Eric Karkovack

    (@karks88)


    5 years, 9 months ago

    Hi, I’m running a multisite install with the latest versions of both NextGEN Gallery and Gravity Forms on WordPress 5.5.

    There seems to be a conflict between these plugins. I notice it on the Gravity Forms Entries screen for a form. If you click on the settings icon on the upper right and attempt to add a column to the entry display, an error comes up in the console:

    Uncaught TypeError: columns.push is not a function
SelectColumns https://www.mydomain.com/wp-admin/?gf_page=select_columns&id=5&:146
jQuery 2
SelectColumns https://www.mydomain.com/wp-admin/?gf_page=select_columns&id=5&:145

    Essentially, you click on the “Save” button in the dialog box that comes up, but nothing happens.

    After troubleshooting, I found that disabling NextGEN Gallery allows things to function normally again.

    I’ve let Gravity Forms support know of the issue and also wanted to pass it along here as well.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • gabyimagely

    (@gabyimagely)

    5 years, 9 months ago

    Hello @karks88,

    We would like to check if we can replicate the problem in a regular install.
    Could you please share with us a screenshot? That will be helpful.
    You can try this service https://imgur.com/

    Please, keep us posted. We are happy to help!

    Thread Starter Eric Karkovack

    (@karks88)

    5 years, 9 months ago

    Hi @gabyimagely,

    Thanks for your help!

    You can see a screen capture here: https://imgur.com/ek837Qc

    If you need any further information, please don’t hesitate to reach out.

    gabyimagely

    (@gabyimagely)

    5 years, 9 months ago

    Thank you so much for that screenshot @karks88,

    It is an existing bug with Gravity Forms.
    We have shared this forum thread as a “Bug Report” to be reviewed by our developers.
    Please keep in mind that our developers need to address these issues in order of priority, so an issue that many hundreds of users are experiencing will need to be addressed before an issue reported that is affecting only a few users or just one.

    Thanks again for sharing!

    Thread Starter Eric Karkovack

    (@karks88)

    5 years, 7 months ago

    Hi @gabyimagely, I was just wondering if there was any update on this? We are still experiencing the issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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