Not working properly

  • Resolved ritulbhople07

    (@ritulbhople07)


    5 years, 11 months ago

    Hi there,
    I installed this plugin yesterday. But then suddenly my wordpress dashboard started showing error and soon I was unable to access my dashboard.
    When I asked my hosting provider they told me that because of this plugin my dashboard is not working and showing error. So, unfortunately I’ve this deactivate this plugin.
    So, could you please help me in installation of this plugin so that it will not cause the same error again?

    • This topic was modified 5 years, 11 months ago by ritulbhople07.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    5 years, 11 months ago

    This is a strange issue. Can you please share the screenshot of the dashboard? So we can easily understand more about your issue.

    Thread Starter ritulbhople07

    (@ritulbhople07)

    5 years, 11 months ago

    Hi @ahmedkaludi,
    Actually, I installed it 3-4 days ago. But due to that plugin I was not able to access my dashboard. When i contact my hosting provider they told me that the error was caused by plugin Accelarated Mobile Pages, due to use too many user connections. They suggest me to delete the plugin and contant you for more info.
    That’s why I want to know whats the exact issue. Because I really want that plugin.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    5 years, 11 months ago

    Please share the screenshots that what error is showing on the dashboard. After that, we will understand what’s the exact issue and help you to fix the issue.

    Thread Starter ritulbhople07

    (@ritulbhople07)

    5 years, 11 months ago

    Hi @ahmedkaludi
    I installed the AMP plugin again to my site and after installing I’m facing the same problem which I was faced before. After installing it I am unable to access my dashboard.
    If i tries to do so the below message is showing there.Here I’m sharing the screenshot to you.
    https://snipboard.io/etoh0z.jpg

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    5 years, 11 months ago

    Can you please check the wp-config file and change the WP_DEBUG as true. By default you getting false. So can you please change as true and check if any error you have got?

    Like this: https://monosnap.com/file/AdnEKX3hfUxqb9ekUNklilgLb0ud0i

Viewing 5 replies - 1 through 5 (of 5 total)

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