• Hi there,
    The footer of my website is stuck.
    When seen from the mobile phone, only a part of the first widget text can be seen, while the rest of the footer just cannot be scrolled up.
    Your advice please, thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @abby7309
    Could you try disabling the plugins and then enable them one by one so as to identify if one of them is causing the error? If you locate the plugin or if that doesn’t seem to be the issue then let me know!
    Regards

    Thread Starter abby7309

    (@abby7309)

    Hi Nidwija,
    As you suggested, I deactivated all the plugins and enabled them one by one.

    I suppose what you want me to look out for, is the plugin I last enabled before the footer gets stuck.

    It seems that the Black Studio TinyMCE Widget is the cause. But I use this plugin a lot for the text in the widgets.

    What should I do to keep my content and solve this problem? Do you suggest I should change another editor? If so, what do you recommend?

    Thread Starter abby7309

    (@abby7309)

    Hi @nidwija,

    When I deactivated the WYSIWYG editor plugin which seems to cause the problem, the footer was able to move up, without any text on the footer since it was deactivated.

    After that, I replaced it with the Custom HTML which comes with the Color Mag, but I realised the footer was still stuck. Your advice will be most appreciated.

    Hi @abby7309
    After deactivating the plugin causing the issues, I suggest using a simple text widget in the respective footer sidebar and place your code in the content area there and see if that helps. If the issue still persists then let me know!
    Regards

    Thread Starter abby7309

    (@abby7309)

    Hi @nidwija,
    Are you referring to the Text widget which comes with the ColorMag theme, I have used that too but the problem still persists.

    I notice that when the page is full of content, the footer will display only part of the Footer One and get stuck there. For pages that have little content or no content, the footer will be displayed fully.

    body {
    height: 2000px;
    width: 100%;
    margin: 0;
    padding: 0;
    overflow: scroll;
    }

    I had put the code above in the CSS but still not working. What should I do?

    Hi @abby7309
    Could you try this CSS code and see if this helps :

    .no-sidebar-full-width, .no-sidebar {
        overflow: visible;
    }

    Let me know if you have any other queries!
    Regards

    Thread Starter abby7309

    (@abby7309)

    Hi @nidwija,

    This code you just sent me really works, thank you so much!

    Hi @abby7309
    Glad to help! Let me know if you face any other queries!
    Regards

Viewing 8 replies - 1 through 8 (of 8 total)

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