Filter by Attribute Widget only shows simple Products

  • Resolved adberg

    (@adberg)


    5 years, 8 months ago

    Hi guys,

    As stated in the title and since the last update we have found a problem in our site that we have finally been able to narrow down.

    When it comes to the filter by attribute (brand) widget on the left sidebar, it only shows the brands with simple products and only these products when it comes to the number besides the brand.

    Can you help us with this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter adberg

    (@adberg)

    5 years, 8 months ago

    I have been seeing more posts related to this issue in other sites popping up. Is it a confirmed bug with the new update?

    Mike Straw

    (@mikestraw)

    5 years, 8 months ago

    Hi @adberg ,

    This sounds like it may be related to this bug. Can you confirm if what they’re describing matches the symptoms you’re seeing?

    If not, can you share screenshots of the widget settings in the Customizer as well as the attributes for some of the products/variations that are and aren’t appearing in the filters? That way we can take a closer look at what’s happening.

    Mike Straw

    (@mikestraw)

    5 years, 8 months ago

    Hi @adberg ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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