WP 5.5 – jQuery is not compatible with Quirks Mode
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Hey there!
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.@fevered Thank you for your reply. This is on my local instance
### WordPress Environment ### WordPress address (URL): http://zfrs.test Site address (URL): http://zfrs.test WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ❌ Inactive 1.4.0 Log Directory Writable: ✔ WP Version: 5.5 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.8 PHP Version: 7.4.8 PHP Post Max Size: 2 GB PHP Time Limit: 36000 PHP Max Input Vars: 1000 cURL Version: 7.70.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.6.41 Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.4.1 WC Database Prefix: wp_ Total Database Size: 8.36MB Database Data Size: 6.43MB Database Index Size: 1.93MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ism_out_of_stock_request: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ism_sent_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 1.42MB + Index: 0.13MB + Engine InnoDB wp_postmeta: Data: 2.50MB + Index: 0.61MB + Engine InnoDB wp_posts: Data: 1.25MB + Index: 0.14MB + Engine InnoDB wp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woo_shipment_status_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woo_shippment_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wws_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_indexable: Data: 0.26MB + Index: 0.05MB + Engine MyISAM wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 323 blocks: 19 customize_changeset: 3 featured_item: 8 nav_menu_item: 7 page: 21 postman_sent_mail: 73 product: 59 product_variation: 109 shop_order: 6 size-chart: 28 wpcf7_contact_form: 5 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ❌Error messages should not be shown to visitors. ### Active Plugins (26) ### Cashfree: by Cashfree Dev – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1 Classic Editor: by WordPress Contributors – 1.6 Webcraftic Clearfy – WordPress optimization plugin: by Webcraftic – 1.7.0 Contact Form 7: by Takayuki Miyoshi – 5.2.1 Disable WooCommerce Bloat: by ospiotr – 2.0 Disable REST API: by Dave McHale – 1.5 Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1 Email Log: by Sudar – 2.4.2 Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1 OMGF: by Daan van den Bergh – 3.8.0 Personal Email: by Shea Bunge – 1.1 Safe SVG: by Daryll Doyle – 1.9.9 Shortcode in Menus: by Gagan Deep Singh – 3.5 iGMS - Site Health Tool Manager: by William Earnhardt – 1.2 Hide SEO Bloat: by SO WP – 3.14.3 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 2.16.27.24 Advanced Product Size Charts for WooCommerce Premium: by theDotstore – 2.0.4 – Installed version not tested with active version of WooCommerce 4.4.1 Advanced Shipment Tracking for WooCommerce: by zorem – 3.0.9 – Installed version not tested with active version of WooCommerce 4.4.1 Variation Swatches for WooCommerce: by RadiusTheme – 1.1.55 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Failed Order Customer Email: by VALS – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Product SKU Generator: by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce: by Automattic – 4.4.1 Yoast SEO: by Team Yoast – 14.8 WordPress WhatsApp Support: by WeCreativez – 1.9.8 Mailhog for WordPress: by Tareq Hasan – 1.0 Yoast SEO: WooCommerce: by Team Yoast – 13.4 – Installed version not tested with active version of WooCommerce 4.4.1 ### Inactive Plugins (1) ### Post SMTP: by Yehuda Hassine – 2.0.15 ### Settings ### API Enabled: – Force SSL: – Currency: INR (₹) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #62 - /shop/ Cart: #61 - /cart/ Checkout: #60 - /checkout/ My account: #59 - /my-account/ Terms and conditions: #311 - /terms-of-service/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.12.2 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart\cart-empty.php flatsome/woocommerce/cart\cart-shipping.php flatsome/woocommerce/cart\cart.php flatsome/woocommerce/checkout\form-checkout.php flatsome/woocommerce/checkout\form-coupon.php flatsome/woocommerce/checkout\terms.php flatsome/woocommerce/checkout\thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome-child/woocommerce/emails\customer-new-account.php flatsome-child/woocommerce/emails\customer-reset-password.php flatsome-child/woocommerce/emails\email-footer.php flatsome-child/woocommerce/emails\email-header.php flatsome-child/woocommerce/emails\email-styles.php flatsome/woocommerce/global\breadcrumb.php flatsome/woocommerce/global\quantity-input.php flatsome/woocommerce/global\wrapper-end.php flatsome/woocommerce/global\wrapper-start.php flatsome/woocommerce/loop\loop-end.php flatsome/woocommerce/loop\loop-start.php flatsome/woocommerce/loop\pagination.php flatsome/woocommerce/loop\result-count.php flatsome/woocommerce/loop\sale-flash.php flatsome/woocommerce/myaccount\form-login.php flatsome/woocommerce/myaccount\navigation.php flatsome/woocommerce/notices\error.php flatsome/woocommerce/notices\notice.php flatsome/woocommerce/notices\success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product\photoswipe.php flatsome/woocommerce/single-product\price.php flatsome/woocommerce/single-product\product-image.php flatsome/woocommerce/single-product\product-thumbnails.php flatsome/woocommerce/single-product\rating.php flatsome/woocommerce/single-product\related.php flatsome/woocommerce/single-product\review.php flatsome/woocommerce/single-product\sale-flash.php flatsome/woocommerce/single-product\share.php flatsome/woocommerce/single-product\short-description.php flatsome/woocommerce/single-product\tabs\tabs.php flatsome/woocommerce/single-product\title.php flatsome/woocommerce/single-product\up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php ### Action Scheduler ### Complete: 2 Oldest: 2020-08-21 19:02:05 +0530 Newest: 2020-08-21 19:03:05 +0530@fevered Any update on this? Thanks
Thanks for that status report! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
@fevered It is a bit disappointing to see your STANDARD response here when I have provided a very specific observation & status report.
I’m sorry to hear about your disappointment! I have not seen this specific issue before, and was not able to reproduce it on my local test site, so the next steps I would suggest would be a conflict test as I don’t have a specific answer for you as to why this would be happening.
When an issue is unknown, the best step is to test for conflicts as if it is a bug with WooCommerce, a conflict test will confirm that right away.
Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
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