• Resolved koolpal

    (@koolpal)


    Hi,

    I installed Enable jQuery Migrate Helper plugin on my staging site and then upgraded to WP 5.5 and Woocommerce 4.4.1

    As soon as I visit Woocommerce -> Status -> System Status I am shown the below notice

    It would be great is someone can guide me on what exactly I need to do to fix this?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter koolpal

    (@koolpal)

    @fevered Thank you for your reply. This is on my local instance

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://zfrs.test
    Site address (URL): http://zfrs.test
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ❌ Inactive 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.8
    PHP Version: 7.4.8
    PHP Post Max Size: 2 GB
    PHP Time Limit: 36000
    PHP Max Input Vars: 1000
    cURL Version: 7.70.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: wp_
    Total Database Size: 8.36MB
    Database Data Size: 6.43MB
    Database Index Size: 1.93MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ism_out_of_stock_request: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_ism_sent_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 1.42MB + Index: 0.13MB + Engine InnoDB
    wp_postmeta: Data: 2.50MB + Index: 0.61MB + Engine InnoDB
    wp_posts: Data: 1.25MB + Index: 0.14MB + Engine InnoDB
    wp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woo_shipment_status_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woo_shippment_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wws_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 323
    blocks: 19
    customize_changeset: 3
    featured_item: 8
    nav_menu_item: 7
    page: 21
    postman_sent_mail: 73
    product: 59
    product_variation: 109
    shop_order: 6
    size-chart: 28
    wpcf7_contact_form: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ❌
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ❌Error messages should not be shown to visitors.
    
    ### Active Plugins (26) ###
    
    Cashfree: by Cashfree Dev – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1
    Classic Editor: by WordPress Contributors – 1.6
    Webcraftic Clearfy – WordPress optimization plugin: by Webcraftic  – 1.7.0
    Contact Form 7: by Takayuki Miyoshi – 5.2.1
    Disable WooCommerce Bloat: by ospiotr – 2.0
    Disable REST API: by Dave McHale – 1.5
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    Email Log: by Sudar – 2.4.2
    Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1
    OMGF: by Daan van den Bergh – 3.8.0
    Personal Email: by Shea Bunge – 1.1
    Safe SVG: by Daryll Doyle – 1.9.9
    Shortcode in Menus: by Gagan Deep Singh – 3.5
    iGMS - Site Health Tool Manager: by William Earnhardt – 1.2
    Hide SEO Bloat: by SO WP – 3.14.3
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.16.27.24
    
    Advanced Product Size Charts for WooCommerce Premium: by theDotstore – 2.0.4 – Installed version not tested with active version of WooCommerce 4.4.1
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.0.9 – Installed version not tested with active version of WooCommerce 4.4.1
    Variation Swatches for WooCommerce: by RadiusTheme – 1.1.55 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Failed Order Customer Email: by VALS – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Product SKU Generator: by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    Yoast SEO: by Team Yoast – 14.8
    WordPress WhatsApp Support: by WeCreativez – 1.9.8
    Mailhog for WordPress: by Tareq Hasan – 1.0
    Yoast SEO: WooCommerce: by Team Yoast – 13.4 – Installed version not tested with active version of WooCommerce 4.4.1
    
    ### Inactive Plugins (1) ###
    
    Post SMTP: by Yehuda Hassine – 2.0.15
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #62 - /shop/
    Cart: #61 - /cart/
    Checkout: #60 - /checkout/
    My account: #59 - /my-account/
    Terms and conditions: #311 - /terms-of-service/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.12.2
    Parent Theme Author URL: http://www.uxthemes.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart\cart-empty.php
    flatsome/woocommerce/cart\cart-shipping.php
    flatsome/woocommerce/cart\cart.php
    flatsome/woocommerce/checkout\form-checkout.php
    flatsome/woocommerce/checkout\form-coupon.php
    flatsome/woocommerce/checkout\terms.php
    flatsome/woocommerce/checkout\thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome-child/woocommerce/emails\customer-new-account.php
    flatsome-child/woocommerce/emails\customer-reset-password.php
    flatsome-child/woocommerce/emails\email-footer.php
    flatsome-child/woocommerce/emails\email-header.php
    flatsome-child/woocommerce/emails\email-styles.php
    flatsome/woocommerce/global\breadcrumb.php
    flatsome/woocommerce/global\quantity-input.php
    flatsome/woocommerce/global\wrapper-end.php
    flatsome/woocommerce/global\wrapper-start.php
    flatsome/woocommerce/loop\loop-end.php
    flatsome/woocommerce/loop\loop-start.php
    flatsome/woocommerce/loop\pagination.php
    flatsome/woocommerce/loop\result-count.php
    flatsome/woocommerce/loop\sale-flash.php
    flatsome/woocommerce/myaccount\form-login.php
    flatsome/woocommerce/myaccount\navigation.php
    flatsome/woocommerce/notices\error.php
    flatsome/woocommerce/notices\notice.php
    flatsome/woocommerce/notices\success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product\photoswipe.php
    flatsome/woocommerce/single-product\price.php
    flatsome/woocommerce/single-product\product-image.php
    flatsome/woocommerce/single-product\product-thumbnails.php
    flatsome/woocommerce/single-product\rating.php
    flatsome/woocommerce/single-product\related.php
    flatsome/woocommerce/single-product\review.php
    flatsome/woocommerce/single-product\sale-flash.php
    flatsome/woocommerce/single-product\share.php
    flatsome/woocommerce/single-product\short-description.php
    flatsome/woocommerce/single-product\tabs\tabs.php
    flatsome/woocommerce/single-product\title.php
    flatsome/woocommerce/single-product\up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 2
    Oldest: 2020-08-21 19:02:05 +0530
    Newest: 2020-08-21 19:03:05 +0530
    
    
    Thread Starter koolpal

    (@koolpal)

    @fevered Any update on this? Thanks

    Plugin Support fevered – a11n

    (@fevered)

    Thanks for that status report! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter koolpal

    (@koolpal)

    @fevered It is a bit disappointing to see your STANDARD response here when I have provided a very specific observation & status report.

    Plugin Support fevered – a11n

    (@fevered)

    I’m sorry to hear about your disappointment! I have not seen this specific issue before, and was not able to reproduce it on my local test site, so the next steps I would suggest would be a conflict test as I don’t have a specific answer for you as to why this would be happening.

    When an issue is unknown, the best step is to test for conflicts as if it is a bug with WooCommerce, a conflict test will confirm that right away.

    Plugin Support fevered – a11n

    (@fevered)

    Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)

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