JQuery related issue

  • Resolved acekin

    (@acekin)


    5 years, 8 months ago

    This issue emerged after the WordPress 5.5 update. First, we had some of the widgets on the home page were disabled, then some pages got jumbled. Through some help from the StudioPress support, I installed Enable jQuery Migrate Helper plugin which solved the problem. After the site settled down, I started doing some troubleshooting. If the plugin is disabled the images do no show in a lightbox overlay but open as new content. If I enable the plugin, which is enabled now, the images display in an overlay.

    I tried using different lightbox plugins from our standard Easy Fancybox, which did not make any difference. I have disabled all lightbox plugins and using the built-in Fancybox overlay from NextGEN Other options, Lightbox effects. Currently:

    1. There is no additional lightbox plugin
    2. The Enable jQuery Migrate Helper is active

    so that the site can perform as expected by the visitors.

    I wonder if the issue is related to and triggered by NextGEN Gallery. Any help will be much appreciated.

    Thanks,

    Cemal

    • This topic was modified 5 years, 8 months ago by acekin.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • gabyimagely

    (@gabyimagely)

    5 years, 8 months ago

    Hi @acekin,

    We are happy to help.
    Well, first of all, our recommendation is to check if you have updated our plugin.
    We applied some fixes last week.

    I noticed that this page is working ok right now: https://www.riphotocenter.org/outspoken-expanded/

    If the problem has been resolved, please let us know.

    Thread Starter acekin

    (@acekin)

    5 years, 8 months ago

    Yes, @gabyimagely, all the plugins are up to date. The site is functioning now because I installed the plugin I mentioned. If we can set a time, I can show the non-functional view. I am not asserting that it is a NextGEN problem but asking if there are any related issues to jQuery changes somewhere. The theme developer says there are no issues there. Maybe it is in the WordPress core. These are above my pay grade to know!

    Cemal

    Thread Starter acekin

    (@acekin)

    5 years, 8 months ago

    I am writing for two reasons. First, to provide what appears to be a related trouble ticket:
    https://wordpress.org/support/topic/nextgen-error-after-last-update/

    Anything to do with my problem?

    Second, if I view the console errors, there is a block that has several lines that refer to NextGEN Gallery plugin folders. After that block, I will also share what I found that may be related but I have no idea how or why. Here is the block from the console view:

    =========================
    Unhandled rejection re@https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:71:72
    _.se@https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:71:182
    Rj@https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:144:185
    Sj/<@https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:144:72
    r@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:31:9008
    [22]</e.exports/i.prototype._settlePromiseFromHandler@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:30:14221
    [22]</e.exports/i.prototype._settlePromise@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:30:15024
    [22]</e.exports/i.prototype._settlePromiseCtx@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:30:15532
    [2]</r.prototype._drainQueue@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:29:3039
    [2]</r.prototype._drainQueues@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:29:3117
    r/this.drainQueues@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:29:1238
    promise callback*r@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:30:30188
    [2]</r.prototype._queueTick@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:29:3302
    o@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:29:1388
    [22]</e.exports/i.prototype._then@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:30:10136
    [22]</e.exports/i.prototype.then@https://www.riphotocenter.org/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.3.17:30:8009
    Sj@https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:144:54
    google.maps.Load@https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:14:12
    @https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:257:436
    @https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap:257:448
    ========================

    If I go to customize/Theme Settings/Header Footer Scripts and remove the following block:

    <script async defer src=”https://maps.googleapis.com/maps/api/js?key=AIzaSyA-z3MqAiGo7UsK46Jyms7BYUjM-TKQPns&callback=initMap&#8221;
    type=”text/javascript”></script>

    The above error block disappears. But, I do not know whether that takes care of the problem or simply hides the error messages. I provide these pieces of information with the hope that they may add more hints to the pool.

    Cemal

    Mihai Ceban

    (@mihaiimagely)

    5 years, 8 months ago

    Hi @acekin,

    Apparently, there were some jQuery related issues with the previous version of NextGen Gallery but 3.3.17 solved every one of them so I am a bit unsure what to say here without having a look at the issue when it manifests.

    Mihai Ceban

    (@mihaiimagely)

    5 years, 8 months ago

    @acekin

    The errors that you have mentioned seem to point to a problem between the way how the GMap custom script loads and there is a possibility of NextGen Gallery preventing it.

    Could you please add the GMaps script into the header area ( in case that the theme’s field permits that ) to see if that will change anything?

    • This reply was modified 5 years, 8 months ago by Mihai Ceban.
    Thread Starter acekin

    (@acekin)

    5 years, 8 months ago

    @mihaiimagely

    I placed the GMap script in the header and the error block I reported above disappeared. I will be glad to arrange a short period for you to log in to our site and see it as it happens, if it happens. We have recently acquired the Plus version too and it is installed. Please advise.

    Thank you,

    Cemal

    gabyimagely

    (@gabyimagely)

    5 years, 8 months ago

    Hi @acekin,

    Please submit a support request through your member account here: http://www.imagely.com/account. Because we need to work with you on this through your member support ticket, I am going to mark this thread resolved.

Viewing 7 replies - 1 through 7 (of 7 total)

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