Getting update error

Hello Julie ,

it seemed that it was a plugin conflict which has now been resolved but never the less here is the status report.

### WordPress Environment ###

WordPress address (URL): https://needmystyle.com
Site address (URL): https://needmystyle.com
WC Version: 4.4.1
REST API Version: ✔ 1.0.15
WC Blocks Version: ✔ 3.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.4.0
Log Directory Writable: ✔
WP Version: 5.5
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.21
PHP Post Max Size: 64 MB
PHP Time Limit: 100
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.32-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.4.0
WC Database Prefix: wp_
Total Database Size: 270.46MB
Database Data Size: 201.94MB
Database Index Size: 68.52MB
wp_woocommerce_sessions: Data: 1.89MB + Index: 0.06MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 1.41MB + Index: 0.71MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 10.06MB + Index: 6.77MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_daily_visitors_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_online_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 8.52MB + Index: 8.41MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 5.52MB + Index: 3.03MB + Engine InnoDB
wp_aepc_custom_audiences: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aepc_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sessions: Data: 2.05MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sfw: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
wp_comments: Data: 7.43MB + Index: 2.79MB + Engine MyISAM
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_cssjs: Data: 17.55MB + Index: 0.25MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 32.24MB + Index: 1.47MB + Engine MyISAM
wp_postmeta: Data: 67.44MB + Index: 21.08MB + Engine MyISAM
wp_posts: Data: 5.57MB + Index: 2.29MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_siq_sync: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_term_relationships: Data: 0.34MB + Index: 0.72MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 18.44MB + Index: 7.23MB + Engine MyISAM
wp_users: Data: 1.01MB + Index: 0.95MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.56MB + Index: 0.47MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 1.05MB + Index: 0.80MB + Engine MyISAM
wp_wc_order_stats: Data: 0.35MB + Index: 0.22MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.55MB + Index: 0.69MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woof_query_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woo_shippment_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 5.52MB + Index: 1.52MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.25MB + Index: 0.17MB + Engine InnoDB
wp_yoast_indexable: Data: 11.52MB + Index: 6.48MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.49MB + Index: 0.43MB + Engine MyISAM

### Post Type Counts ###

afterpay_quote: 93
attachment: 10356
custom_css: 5
customize_changeset: 20
cwginstocknotifier: 5334
GOTMLS_quarantine: 1
home_slider: 1
jetpack_migration: 2
jp_sitemap: 1
jp_sitemap_master: 1
mts_notification_bar: 1
nav_menu_item: 12
nectar_slider: 1
nivoslider: 1
oembed_cache: 2
page: 12
pf_contact: 1
popup: 1
popup_theme: 6
post: 2
product: 1095
product_variation: 5275
revision: 62
shop_coupon: 27
shop_order: 5432
shop_order_refund: 138
slide: 1
spucpt: 1
themefusion_elastic: 1
wcct_countdown: 3
woo_discount: 1
wpcf7_contact_form: 1
ywtm_tab: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (24) ###

Afterpay Gateway for WooCommerce: by Afterpay – 2.1.6 – Installed version not tested with active version of WooCommerce 4.4.1
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9 – Installed version not tested with active version of WooCommerce 4.4.1
Anti-Spam by CleanTalk: by СleanTalk  – 5.144
Code Snippets: by Code Snippets Pro – 2.14.0
Contact Form 7: by Takayuki Miyoshi – 5.2.1
Easyship: by Easyship – 0.8.2
Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1
Gutenberg: by Gutenberg Team – 8.8.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0
LiteSpeed Cache: by LiteSpeed Technologies – 3.3.1
Pixel Caffeine: by AdEspresso – 2.1.3 – Installed version not tested with active version of WooCommerce 4.4.1
Shopkeeper Extender: by GetBowtied – 1.6.5
ShortPixel Image Optimizer: by ShortPixel – 4.20.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.0.9 – Installed version not tested with active version of WooCommerce 4.4.1
Woo Custom Fee: by WooExtend – 1.7 – Installed version not tested with active version of WooCommerce 4.4.1
Braintree For WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.2.5

Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.9 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PDF Invoices: by Bas Elbers – 3.1.1 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Product SKU Generator: by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce: by Automattic – 4.4.1
Yoast SEO: by Team Yoast – 14.8.1
WP Mail SMTP: by WPForms – 2.3.1
YITH WooCommerce Tab Manager: by YITH – 1.2.23
YITH WooCommerce Wishlist: by YITH – 3.0.13

### Inactive Plugins (37) ###

Ajax add to cart for WooCommerce: by QuadLayers – 1.1.4 – Installed version not tested with active version of WooCommerce 4.4.1
Classic Editor: by WordPress Contributors – 1.6
DoLogin Security: by WPDO – 2.9 – Installed version not tested with active version of WooCommerce 4.4.1
Envato Market: by Envato – 2.0.4
Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
Finale Lite - Sales Countdown Timer & Discount for WooCommerce: by XLPlugins – 2.12.0 – Installed version not tested with active version of WooCommerce 4.4.1
Heartbeat Control by WP Rocket: by WP Rocket – 2.0
Insert Headers and Footers: by WPBeginner – 1.4.6
Klarna Order Management for WooCommerce: by klarna
krokedil – 1.5.4 – Installed version not tested with active version of WooCommerce 4.4.1

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.1.1 – Installed version not tested with active version of WooCommerce 4.4.1

Lazy Load - Optimize Images: by WP Rocket – 2.3.4
Meks Quick Plugin Disabler: by Meks – 1.0
One Click Demo Import: by ProteusThemes – 2.6.1
Plugins Garbage Collector (Database Cleanup): by Vladimir Garagulya – 0.12
Product Blocks for WooCommerce: by GetBowtied – 1.4.2
Query Monitor: by John Blackbourn – 3.6.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
SearchIQ: by searchiq – 3.5
Shopkeeper Deprecated Features: by GetBowtied – 1.1.3
String Locator: by Clorith – 2.4.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.26

Wish List for WooCommerce: by Thanks to IT – 1.6.8 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Admin: by WooCommerce – 1.4.0 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Blocks: by Automattic – 3.2
WooCommerce Braintree Payment Gateway: by wp.insider – 1.9.4 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Helper: by WooCommerce – 1.7.2 – Installed version not tested with active version of WooCommerce 4.4.1 – Network enabled
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
WooCommerce QuadPay Gateway: by QuadPay – 1.3.4 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Services: by Automattic – 1.24.1 – Installed version not tested with active version of WooCommerce 4.4.1
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.1 – Installed version not tested with active version of WooCommerce 4.4.1
WOOF - WooCommerce Products Filter: by realmag777 – 2.2.4 – Installed version not tested with active version of WooCommerce 4.4.1
Woo Out Of Stock Products: by Andrew Gunn – 2.3 – Installed version not tested with active version of WooCommerce 4.4.1
WP Fastest Cache: by Emre Vona – 0.9.0.9
WP Fastest Cache Premium: by Emre Vona – 1.5.8
WP Notification Bars: by MyThemeShop – 1.0.5
WP SlimStat - IP Address Fix: by WP Slimstat – 1.7.2
Yoast Test Helper: by Team Yoast – 1.8

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #3814 - /shop/
Cart: #4286 - /cart/
Checkout: #4287 - /checkout/
My account: #4288 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Shopkeeper Child
Version: 1.0
Author URL: http:%20//www.getbowtied.com/
Child Theme: ✔
Parent Theme Name: Shopkeeper
Parent Theme Version: 2.9.32
Parent Theme Author URL: https://www.getbowtied.com/
WooCommerce Support: ✔

### Templates ###

Overrides: shopkeeper/woocommerce/archive-product.php
shopkeeper/woocommerce/checkout/form-coupon.php
shopkeeper/woocommerce/checkout/form-login.php
shopkeeper/woocommerce/content-product.php
shopkeeper/woocommerce/content-single-product.php
shopkeeper/woocommerce/global/quantity-input.php
shopkeeper/woocommerce/global/sidebar.php
shopkeeper/woocommerce/global/wrapper-end.php
shopkeeper/woocommerce/global/wrapper-start.php
shopkeeper/woocommerce/myaccount/form-login.php
shopkeeper/woocommerce/single-product/add-to-cart/simple.php
shopkeeper/woocommerce/single-product/product-image.php
shopkeeper/woocommerce/single-product/product-thumbnails.php
shopkeeper/woocommerce/single-product/tabs/tabs.php
shopkeeper/woocommerce/single-product.php

### Action Scheduler ###

Canceled: 6
Oldest: 2020-08-02 22:36:34 -0500
Newest: 2020-08-22 08:11:04 -0500

Complete: 20,238
Oldest: 2020-07-25 22:13:15 -0500
Newest: 2020-08-25 05:48:39 -0500

Failed: 1,753
Oldest: 2019-10-12 17:11:08 -0500
Newest: 2020-05-28 11:12:58 -0500

Pending: 1
Oldest: 2020-08-25 06:03:39 -0500
Newest: 2020-08-25 06:03:39 -0500

We were wrong that it was not a conflicting plugin. Apparently, it was updating the database manually that fixed it. Now on woocommerce 4.5.2 it is not working.

• This reply was modified 5 years, 6 months ago by needmystyle.