• Resolved fabioantonucci

    (@fabioantonucci)


    Hello, first of all I would like to congratulate you for the amazing plugin!

    I have some doubts. Please see if you can help me:

    1- Both in the creation of the seller by admin wordpress, and by the panel of the seller we were unable to add our own delivery methods, because the following message appears:

    “No shipping zone found for configuration. Please contact with admin to manage your store shipping”

    * Nowhere did I find this option …

    2- Our website is integrated with buddypress. We are using the “bp_login_redirect” plugin to redirect ordinary users straight to the budypress profile. We would like to disable this for store sellers, so that their access is redirected directly to the seller’s panel and not to the buddypress profile. Any light to adapt this?

    3- We are using Paypal – In this case the store will receive the full purchase price and regardless of whether or not there are different suppliers in the same order, and the plugin will automatically transfer the commission indicated in the seller’s account:
    * In other words, if my store wants 15% commission on sellers, I should point the 85% commission on the seller’s account, is that it?

    Thank you very much and I look forward to returning.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @fabioantonucci, thanks for getting in touch with us.

    Our replies are inline :

    1- Both in the creation of the seller by admin wordpress, and by the panel of the seller we were unable to add our own delivery methods, because the following message appears:

    “No shipping zone found for configuration. Please contact with admin to manage your store shipping”

    >> Please make sure that the admin has added this shipping method for the shipping zone i.e. Vendor Shipping.
    Also, please do follow our doc to configure vendor shipping :
    https://wc-marketplace.com/knowledgebase/wcmp-shipping/

    2- Our website is integrated with buddypress. We are using the “bp_login_redirect” plugin to redirect ordinary users straight to the budypress profile. We would like to disable this for store sellers, so that their access is redirected directly to the seller’s panel and not to the buddypress profile. Any light to adapt this?

    >> Our team needs to look into this code. Kindly contact them over forum, so they can help you out accordingly : https://wc-marketplace.com/support-forum/

    3- We are using Paypal – In this case the store will receive the full purchase price and regardless of whether or not there are different suppliers in the same order, and the plugin will automatically transfer the commission indicated in the seller’s account:
    * In other words, if my store wants 15% commission on sellers, I should point the 85% commission on the seller’s account, is that it?

    >> As Admin needs 15% commission from vendor sell, then you can follow any of the two method :
    – Set Commission Mode as admin and amount as 15 : https://prnt.sc/u2y0u6
    – Set Commission Mode as vendor and amount as 85 : https://prnt.sc/u2y0j2

    Let us know if you have any further query.

    Thread Starter fabioantonucci

    (@fabioantonucci)

    Thank you very much for your feedback!

    Plugin Author MultiVendorX

    (@wcmp)

    You are welcome 🙂

    Thread Starter fabioantonucci

    (@fabioantonucci)

    Friend, about the ways of delivery was already enabled as mentioned.

    Note that both in the admin: http://prntscr.com/u5rcwl and in the seller panel: http://prntscr.com/u5rd6k, there is no option to add a method.

    What should I do to enable this?

    2- When adding a product, I notice that on the seller’s panel, only simple products are allowed, while products with variations are not (only by the admin). How to enable product settings with variations on the seller panel. Is a supplement necessary? If so,
    which one?

    Hi @fabioantonucci, our replies are inline :

    . Note that both in the admin: http://prntscr.com/u5rcwl and in the seller panel: http://prntscr.com/u5rd6k, there is no option to add a method.

    What should I do to enable this?

    >> IN order to let the vendor add their own shipping method, the admin has to add the shipping method as “vendor shipping”. Only then the default shipping method will be accessible for each vendor.

    Please do check each step as shared in our doc : https://wc-marketplace.com/knowledgebase/wcmp-shipping/

    2- When adding a product, I notice that on the seller’s panel, only simple products are allowed, while products with variations are not (only by the admin). How to enable product settings with variations on the seller panel. Is a supplement necessary? If so,

    >> Our core plugin WC Marketplace, lets the vendor add simple products from frontend and variable/grouped product from backend. As you can see here: https://www.loom.com/share/de6b04438d3140248c714e8f31fd0f66

    But, in order to allow the vendor to add Variable Product from the vendor frontend, you need to use our addon WCMp Advance FrontEnd Manager

    Let us know if you have any further query.

    Thread Starter fabioantonucci

    (@fabioantonucci)

    Friend, I’m still having difficulty with the shipping configuration.

    I followed the indicated tutorial, but I can’t get it to work at all.

    1- For example: Enabling freight for sellers, it appears on the seller’s panel, but only the fixed rate and withdrawal on site. Shouldn’t the forms of delivery we have in Brazil appear?
    Print 1: http://prntscr.com/u9w61e – Print 2: http://prntscr.com/u9w6gv

    2- I tested the fixed rate in several ways and it also doesn’t work: Print1: http://prntscr.com/u9w5i3 – Print 2: http://prntscr.com/u9wbfk

    3- Another doubt, it’s about the paypal configuration, I didn’t find a specific tutorial about it:
    Inserting the paypal registration email, and the token in this place: http://prntscr.com/u9w7ft is enough?

    Thank you and I look forward to another return.

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @fabioantonucci, our replies are inline :

    1- For example: Enabling freight for sellers, it appears on the seller’s panel, but only the fixed rate and withdrawal on site. Shouldn’t the forms of delivery we have in Brazil appear?
    Print 1: http://prntscr.com/u9w61e – Print 2: http://prntscr.com/u9w6gv

    >> Our plugin WC Marketplace supports the default WooCommerce shipping method like Flat Rate, Free Shipping, and Local Pickup.
    Apart from that, if you want to add any other shipping method, then you have to do custom code.

    If you need a reference of hook/filter, let us know.

    2- I tested the fixed rate in several ways and it also doesn’t work: Print1: http://prntscr.com/u9w5i3 – Print 2: http://prntscr.com/u9wbfk

    >> I checked the flow on our end, didn’t face any issue as you can see here: https://www.loom.com/share/b9f3f6f65e074df68a79d48e3c991fe1

    Now that you are facing this issue, can you please check if there is an error on your end.

    It will be also better if you can contact us over the forum, so our team can help you out: https://wc-marketplace.com/support-forum

    3- Another doubt, it’s about the paypal configuration, I didn’t find a specific tutorial about it:
    Inserting the paypal registration email, and the token in this place: http://prntscr.com/u9w7ft is enough?

    >> Please refer to our doc: https://wc-marketplace.com/knowledgebase/payment/

Viewing 7 replies - 1 through 7 (of 7 total)

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