• Resolved Abigailm

    (@abigailm)


    After upgrade to WordPress version 5.5 — the Quick Edit and the Reply (from Dashboard, admin back end) no longer work. I can still approve posts and Reply from front end. I checked the console and it shows a javascript error tied to CleanTalk plugin. The problem was resolved with the plugin de-activated — so it looks like it is definitely a plugin error.

    Here is the error reported via console:

    Uncaught ReferenceError: ctCommentsScreen is not defined
        at HTMLDocument.<anonymous> (cleantalk-comments-editscreen.js:11)
        at i (load-scripts.php?c=1&load[chunk_0]=jquery,utils,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-ui&load[chunk_1]=-draggable,jquery-ui-button,jquery-ui-dialog,moxiejs,plupload,thickbox,jquery-ui-progressbar&ver=59b825ddd439a8444a851353ab1e973c:2)
        at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[chunk_0]=jquery,utils,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-ui&load[chunk_1]=-draggable,jquery-ui-button,jquery-ui-dialog,moxiejs,plupload,thickbox,jquery-ui-progressbar&ver=59b825ddd439a8444a851353ab1e973c:2)
        at Function.ready (load-scripts.php?c=1&load[chunk_0]=jquery,utils,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-ui&load[chunk_1]=-draggable,jquery-ui-button,jquery-ui-dialog,moxiejs,plupload,thickbox,jquery-ui-progressbar&ver=59b825ddd439a8444a851353ab1e973c:2)
        at HTMLDocument.J (load-scripts.php?c=1&load[chunk_0]=jquery,utils,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-ui&load[chunk_1]=-draggable,jquery-ui-button,jquery-ui-dialog,moxiejs,plupload,thickbox,jquery-ui-progressbar&ver=59b825ddd439a8444a851353ab1e973c:2)
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @abigailm

    We’ve fixed the issue. Please, install the DEV version of the anti-spam plugin.

    Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip

    Here is an instruction:

    1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
    3. After the automatic page refresh find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    5. Go to Plugins —> Add New —> Upload Plugin.
    4. Download the plugin archive from the link above.
    6. Choose the downloaded archive and press “Install Now”.

    Did it help?

    Thread Starter Abigailm

    (@abigailm)

    Thanks. We are in different time zones, so by the time I saw your reply I also saw that you had pushed out an update to the plugin, so I simply ran the update. Everything seems to be working fine now.

    Thank you for the confirmation that the issue is gone now.

    Contact us anytime.

Viewing 3 replies - 1 through 3 (of 3 total)

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