Can’t click on anything within the woocommerce order pages

  • Resolved fcujorick2

    (@fcujorick2)


    5 years, 9 months ago

    Hi,

    After updating to wordpress 5.5 and woo 4.3.2 we can’t click on anything within the order pages. Like when I want to click on: Add item(s) or the pencil to fill in a adress, can’t click on anything.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    5 years, 9 months ago

    Howdy!

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I’d recommend making a full backup of your website before attempting this, or setting up a staging site for testing issues like this.

    Thread Starter fcujorick2

    (@fcujorick2)

    5 years, 9 months ago

    The plugin: Schema & Structured Data for WP & AMP was causing the problem.

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    5 years, 9 months ago

    Ah, glad you found the source!

    You’ll want to contact the plugin’s developers directly for help getting it working on your site, or look for an alternative option. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t click on anything within the woocommerce order pages’ is closed to new replies.

Tags