square payment

Hi there!

[category] => INVALID_REQUEST_ERROR
[code] => INVALID_ENUM_VALUE
[detail] =>  is not a valid enum value for billing_address.country.
[field] => billing_address.country

Would you mind sharing more details regarding when exactly are you seeing this error?

Is this for a particular customer or a particular order/address only?

Along with those details, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Thank you for working with us on this.

---

EDIT: I've marked the other topics as resolved so that we can continue troubleshooting here. Please get back to us in this topic instead of creating new topics so that there's no loss of information.

I found the System Status Report here:

### WordPress Environment ###

WordPress address (URL): https://www.pharmtreehealthcare.com
Site address (URL): https://www.pharmtreehealthcare.com
WC Version: 4.3.1
REST API Version: ✔ 1.0.10
WC Blocks Version: ✔ 2.7.2
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.3.1
Log Directory Writable: ✔
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Microsoft-IIS/8.5
PHP Version: 7.3.13
PHP Post Max Size: 8 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.67.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.29
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.3.1
WC Database Prefix: wp_
Total Database Size: 66.03MB
Database Data Size: 62.80MB
Database Index Size: 3.23MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_apct_testimonial_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_apmm_custom_theme: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aps_social_icons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_atum_product_data: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_cf7_vdata: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cf7_vdata_entry: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_check_pincode_p: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_db7_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ewwwio_images: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_options: Data: 4.08MB + Index: 0.16MB + Engine InnoDB
wp_pincode_setting_p: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 10.16MB + Index: 0.63MB + Engine InnoDB
wp_posts: Data: 46.31MB + Index: 0.45MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_square_integration_deleted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_square_integration_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xyz_ips_short_code: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 2
acf-field-group: 1
attachment: 251
custom_css: 5
customize_changeset: 129
elementor_library: 9
modalpopupbox: 1
nav_menu_item: 38
o-list: 1
page: 37
popup: 2
popup_theme: 7
post: 2
product: 26
product_variation: 105
revision: 1766
shop_coupon: 2
shop_order_refund: 2
sp_wcslider: 1
wc_product_table: 1
wcpa_pt_forms: 2
wpcf7_contact_form: 1
yith_wcps_type: 1
ywdpd_discount: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (36) ###

Query Monitor: by John Blackbourn – 3.6.1
Advanced CF7 DB: by Vsourz Digital – 1.7.2
AJAX Login and Registration modal popup + inline form: by Maxim K – 2.10
AP Mega Menu: by AccessPress Themes – 3.0.0
PublishPress Capabilities: by PublishPress – 1.9.12
CF7 Google Sheet Connector: by WesternDeal – 4.2
Code Snippets: by Code Snippets Pro – 2.14.0
Contact Form 7: by Takayuki Miyoshi – 5.2
Ultimate Add To Cart Button For WooCommerce: by BinaryCarpenter.com – 1.118 – Installed version not tested with active version of WooCommerce 4.3.1
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.3.9.3

Elementor: by Elementor.com – 2.9.14
EWWW Image Optimizer: by Exactly WWW – 5.6.0
Insert Headers and Footers: by WPBeginner – 1.4.6
Insert PHP Code Snippet: by xyzscripts.com – 1.3.1
CF Page or Post Duplicator: by Carlos Fazenda – 1.1
PH Royal Mail WooCommerce Shipping: by PluginHive – 1.0.6 – Installed version not tested with active version of WooCommerce 4.3.1
Popup Maker: by Popup Maker – 1.11.0
Salert: by WPoperation – 1.1.4 – Installed version not tested with active version of WooCommerce 4.3.1
Smart Slider 3: by Nextend – 3.4.1.8
GDPR Cookie Consent Banner: by termly – 2.3.15
Ultra Companion: by WPoperation – 1.1.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.26

Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.4 – Installed version not tested with active version of WooCommerce 4.3.1
Stripe For WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.1.7

WooCommerce Extra Product Sorting Options: by SkyVerge – 2.8.4 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
WooCommerce Services: by Automattic – 1.23.2 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce Square: by WooCommerce – 2.1.6
WooCommerce: by Automattic – 4.3.1
Yoast SEO: by Team Yoast – 14.6.1
WP File Manager: by mndpsingh287 – 6.5
WPB Product Slider for WooCommerce: by wpbean – 2.0.8.7 – Installed version not tested with active version of WooCommerce 4.3.1
WPC Variations Radio Buttons for WooCommerce: by WPClever.net – 2.0.5 – Installed version not tested with active version of WooCommerce 4.3.1
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.1 – Installed version not tested with active version of WooCommerce 4.3.1

YITH WooCommerce Wishlist: by YITH – 3.0.11 – Installed version not tested with active version of WooCommerce 4.3.1

### Inactive Plugins (5) ###

Category Slider for WooCommerce: by ShapedPlugin – 1.2.4 – Installed version not tested with active version of WooCommerce 4.3.1
Site Kit by Google: by Google – 1.12.0
WooCommerce Royal Mail Shipping Calculator: by WPRuby – 1.5.2 – Installed version not tested with active version of WooCommerce 4.3.1
Wpbingo Core: by TungHV – 1.0
WP Mail SMTP: by WPForms – 2.2.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #378 - /shop/
Cart: #127 - /cart-3/
Checkout: #128 - /checkout-3/
My account: #129 - /my-account-3/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: pharmtreee
Version: 1.3.6
Author URL: https://www.pharmtreehealthcare.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: storevilla/woocommerce/global\quantity-input.php version 4.0 is out of date. The core version is 4.0.0
Outdated Templates: ❌
					
					
						Learn how to update

### Square ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Save to Log

### Action Scheduler ###

Complete: 106
Oldest: 2020-06-29 08:27:46 +0000
Newest: 2020-07-29 11:53:28 +0000

Pending: 3
Oldest: 2020-07-30 11:53:28 +0000
Newest: 2020-08-03 04:36:57 +0000

Nothing obvious stands out from the System Status Report. This is very likely a conflict, but before we go that route, we'd like to know more about what's happening here:

1. Would you mind sharing more details regarding when exactly are you seeing this error?
2. Is this for a particular customer or a particular order/address only?

• This reply was modified 5 years, 8 months ago by Aashik P - a11n.