• Hi, I am having difficulties on showing images on my articles.

    Please help with this issue since I had no clue what caused this. I’ve done all the setting on the plugin as well.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Feitalks,

    Everything looks ok in the feed, the only thing that I see is that the images don’t meet the size requirements – Google asks that images be at least 800px on the shortest side. Many of yours are in the 600-700px on the shortest side. Some are smaller.

    Can you try some images that are at least 800px on the shortest side? Let’s see if that works,

    Chris

    Thread Starter feitalks

    (@feitalks)

    Thank u for ur prompt reply.

    I’ve just change all images into 800×500 in my articles, and I’ve also deleted and added again my feed. However, it’s still not working.

    Please help to check if there is anything I need to do.

    Thank you.

    • This reply was modified 6 years, 1 month ago by feitalks.

    Google asks that the images be a minimum of 800 on the shortest side, so you would need them to be 800×800 or larger.

    I would not bother changing all of them. Just as a test make your next post have a larger image and let’s see if Google displays it,

    Chris

    Thread Starter feitalks

    (@feitalks)

    Hi Chris,

    I’ve tried my next post image as 1200×800. However, it’s still not working.

    Please help if there’s anything I wasn’t doing right.

    thank u.

    I don’t see any other reason that the images aren’t loading…

    I am getting a validation error on the RSS validator:

    https://validator.w3.org/feed/check.cgi?url=https%3A%2F%2Ffeitalks.com%2Ffeed%2Fgn%2F

    I’m not sure if that’s related to the images not appearing though. The validator seems to be indicating that there is a problem with the encoding, so maybe that’s language related, but I don’t know enough about encoding different languages to know for sure.

    You might contact Google News Publisher support and ask them about the images. The form to contact them is at:

    https://support.google.com/news/publisher-center/contact/news_default

    Do please let me know what they have to say and if they are able to help,

    Chris

    Thread Starter feitalks

    (@feitalks)

    Hi Chris,

    I’ve just submitted the contact form that u provided. I’m hoping to get google’s response shortly.

    Thank u

Viewing 6 replies - 1 through 6 (of 6 total)

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