Podcast episodes shown twice

  • Resolved ranishachar

    (@ranishachar)


    5 years, 10 months ago

    Hi,
    Podcast episode suddenly started showing twice. How can I remove the duplicates?

    Thank you,
    Rani

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Veda

    (@vedathemes)

    5 years, 10 months ago

    Hi there,

    1. Go to WordPress Dashboard > Podcast Player > Toolkit
    2. In “Feed Updation Tool” select the podcast for which duplicate episodes are displayed from the dropdown
    3. Press “Reset Feed” button in red color.

    It should resolve the issue. Please inform if it does not resolve the issue OR if any other help is required.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    5 years, 9 months ago

    Hi @ranishachar ,

    Is the above solution work for you? Can I help you in any way to resolve the issue?

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    5 years, 9 months ago

    Hello @ranishachar ,

    Is there any issue in the above solution? Can I help you in any way?

    Just to inform that, I have permanently resolved the above issue in Podcast player’s latest version. You only need to update podcast player to its latest version and wait for 12 hours. Everything should be updated automatically. You can additionally just follow the above mentioned steps to get immediate results.

    Please inform if you need any help from my side.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    5 years, 9 months ago

    Hi there,

    I hope the issue above has been resolved. Therefore I am closing the ticket. However, feel free to comment on this ticket OR create a new ticket if you need any help with Podcast player.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)

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