con
(@conschneider)
Engineer
Hi there,
‘Sorry, somehting went wrong processing your order, please try again later.’
Which plugin are you using?
Is there a debug mode you can enable?
Anything in the WooCommerce error logs via /wp-admin/admin.php?page=wc-status&tab=logs?
Also last but not least:
The payment provider, Mollie, said I should ask WooCommerce for support, because they think the order isn’t processed somehow on the webhop.
Since WooCommerce does not declare support for Mollie, but Mollie does declare support for WooCommerce, I think they really should help you.
Kind regards,
Thank you Con!
I will get back to you asap.
Best regards.
Hi, I went to the error log, and it seems it has something to do with WooCommerce Sidecart.
2020-07-26T15:31:03+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php:58
Stack trace:
#0 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/side-cart-woocommerce/public/class-xoo-wsc-cart-data.php(37): require_once()
#1 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/class-wp-hook.php(287): xoo_wsc_Cart_Data->get_cart_markup(”)
#2 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#3 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/general-template.php(2900): do_action(‘wp_footer’)
#5 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/themes/ecommerce-gem/footer.php(50): wp_footer()
#6 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/template.php(723): require_once(‘ in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php op de lijn 58
2020-07-26T15:31:06+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php:58
Stack trace:
#0 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/side-cart-woocommerce/public/class-xoo-wsc-cart-data.php(37): require_once()
#1 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/class-wp-hook.php(287): xoo_wsc_Cart_Data->get_cart_markup(”)
#2 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#3 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/general-template.php(2900): do_action(‘wp_footer’)
#5 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/themes/ecommerce-gem/footer.php(50): wp_footer()
#6 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/template.php(723): require_once(‘ in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php op de lijn 58
On line 58 in the given PHP code, there is this:
/**
* Begins execution of the plugin.
*
* Since everything within the plugin is registered via hooks,
* then kicking off the plugin from this point in the file does
* not affect the page life cycle.
*
* @since 1.0.0
THIS IS LINE 58 -> */
function run_xoo_wsc() {
$plugin = new xoo_wsc();
$plugin->run();
}
So not sure what Xoo+WSC is supposed to be doing.
All of the plugins are up to date.
Any idea?
Hi @pimpiepers
Since this issue appears to be directly related to the Sidecart plugin, I’d recommend reaching out to the plugin’s own support team.
Thanks! I’ll check it out.
