Import Process Interrupted with Astra Starter Templates

  • Resolved donc01

    (@donc01)


    5 years, 8 months ago

    When I try to “Import Complete Site” for the “Mountain” Template, I see this message after a bit of time:

    “Import Process Interrupted
    Your website is facing a temporary issue in connecting the template server.
    Read article to resolve the issue and continue importing template.”

    I tried this last night and again today and it has the same result.

    I’m trying to follow Tyler Moore’s YouTube video tutorial which includes this plugin.

    Please Help 🙂

    Thanks!!

    • This topic was modified 5 years, 8 months ago by donc01.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter donc01

    (@donc01)

    5 years, 8 months ago

    I have discovered a workaround. The error occurs in Microsoft Edge, however, when I run it in Chrome it works!!!
    Thanks to this post here:
    https://wordpress.org/support/topic/problem-installing-astra-starter-site/page/2/

    I hope this helps anyone else with the same problem.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 8 months ago

    Hi @donc01,

    Thank you for letting us know about this. We’ll check this further if there’s something that needs to be fixed/improved so the plugin will work seamlessly on the Edge browser.

    And anyway, it’s good to know that you have managed to make it work. Do let us know if there’s anything else we can help you with.

    Have a nice day and stay safe!

    Kind regards,
    Herman 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Import Process Interrupted with Astra Starter Templates’ is closed to new replies.