Unblocking

Viewing 2 replies - 1 through 2 (of 2 total)
  • ramwf

    (@ramwf)

    5 years, 9 months ago

    Hi CamZL1,

    It sounds like your site might not be detecting IPs correctly. Could you please send over a diagnostics report via (Wordfence > Tools > Diagnostics > Send report by email) to wftest [at] wordfence [dot] com

    Please include your forum username (CamZL1) in that second field and I’ll take a look for you!

    Thanks,
    Ram

    ramwf

    (@ramwf)

    5 years, 9 months ago

    Hi CamZL1,

    After additional research, it looks like the contents of the ‘wfblocks7’ table in your database may have been corrupted – the image displayed in the screen would only display if the values of the blocked IPs in that table were set to an empty value. The good news is that I’ve verified that these blocks can still be removed by checking the box next to them and clicking “Unblock”.

    Thanks,
    Ram

Viewing 2 replies - 1 through 2 (of 2 total)

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