• Resolved jerrck

    (@jerrck)


    Hello,
    We have a problem with the link generated when a user requests to reset their password. It receives a link containing twice “http”:
    http: //https//sitp.org/password-reset/? act = reset_password & hash… ”

    How to do?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jerrck,

    Please go to the Ultimate member -> Settings -> Emails and check your password reset email template, make sure that you don’t have extra https.
    See the screenshot attached.

    Piccy.info - Free Image Hosting

    Regards.

    Thread Starter jerrck

    (@jerrck)

    Thank you for your support and help. I did as you indicated; it worked well.

    Thread Starter jerrck

    (@jerrck)

    It only worked once. Afterwards, the “https” came back.

    Here is the text as written in Ultimate member -> Settings -> Emails and check your password reset email:

    <div style=”max-width: 560px; padding: 20px; background: #ffffff; border-radius: 5px; margin: 40px auto; font-family: Open Sans,Helvetica,Arial; font-size: 15px; color: #666;”>
    <div style=”color: #444444; font-weight: normal;”>
    <h1 style=”text-align: center;”>{site_name}</h1>
    <h4 style=”clear: both; text-align: center;”>Hi {display_name},</h4>
    </div>
    <div style=”padding: 0 30px 30px 30px; border-bottom: 3px solid #eeeeee;”>
    <div style=”padding: 30px 0; font-size: 24px; text-align: center; line-height: 40px;”>We received a request to reset the password for your account. If you made this request, click the link below to change your password:</div>
    <div style=”padding: 10px 0 50px 0; text-align: center;”>“>Reset your password</div>
    <div style=”padding: 15px; background: #eee; border-radius: 3px; text-align: center;”>If you didn’t make this request, ignore this email or report it to us.</div>
    </div>
    <div style=”color: #999; padding: 20px 30px;”>
    <div>Thank you!</div>
    <div>The {site_name} Team</div>
    </div>
    </div>

    Thread Starter jerrck

    (@jerrck)

    If you made this request, click the link below to change your password:</div>
    <div style=”padding: 10px 0 50px 0; text-align: center;”>“>Reset your password</div>

Viewing 4 replies - 1 through 4 (of 4 total)

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