• Resolved nesbit37

    (@nesbit37)


    I have some items that require a $16 version of shipping and others that require a $3.50 version of shipping. The problem I am having is if you have both items in your cart you have the option to select either shipping option. All of my shipping methods are set to the per order calculation type but you still get the option to choose which shipping method you want. Is there a way to fix this, or a plugin (preferably free) that fixes it?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter nesbit37

    (@nesbit37)

    Here is my system status report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://hitemwithashoe.com
    Site address (URL): https://hitemwithashoe.com
    WC Version: 4.3.0
    REST API Version: ✔ 1.0.10
    WC Blocks Version: ✔ 2.7.1
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.3.0
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 384 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.18
    PHP Post Max Size: 20 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.59.0
    NSS/3.28.4
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.23-MariaDB
    Max Upload Size: 16 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.3.0
    WC Database Prefix: wplo_
    Total Database Size: 21.47MB
    Database Data Size: 17.78MB
    Database Index Size: 3.69MB
    wplo_woocommerce_sessions: Data: 3.02MB + Index: 0.09MB + Engine InnoDB
    wplo_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wplo_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wplo_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wplo_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wplo_woocommerce_order_itemmeta: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
    wplo_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wplo_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wplo_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wplo_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wplo_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wplo_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wplo_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wplo_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wplo_options: Data: 2.11MB + Index: 0.25MB + Engine InnoDB
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    wplo_posts: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
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    wplo_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wplo_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wplo_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wplo_wfconfig: Data: 1.31MB + Index: 0.00MB + Engine InnoDB
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    wplo_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wplo_wffilemods: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
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    wplo_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wplo_yoast_indexable: Data: 0.20MB + Index: 0.06MB + Engine InnoDB
    wplo_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 255
    custom_css: 1
    jetpack_migration: 2
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
    mc4wp-form: 1
    nav_menu_item: 10
    page: 13
    post: 25
    product: 10
    revision: 169
    shop_order: 157
    shop_order_refund: 1
    wcp_ruleset: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (17) ###
    
    Breadcrumb NavXT: by John Havlik – 6.5.0
    Conditional Payments for WooCommerce: by Lauri Karisola / WooElements.com – 2.1.5 – Installed version not tested with active version of WooCommerce 4.3.0
    Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.0.4 – Installed version not tested with active version of WooCommerce 4.3.0
    GDPR Cookie Consent: by WebToffee – 1.8.8
    Delete All Comments of wordpress: by Navneet Soni – 2.6
    Facebook for WooCommerce: by Facebook – 1.9.15 – Installed version not tested with active version of WooCommerce 4.3.0
    Head, Footer and Post Injections: by Stefano Lissa – 3.1.6
    Jetpack by WordPress.com: by Automattic – 8.7
    Mailchimp for WooCommerce: by Mailchimp – 2.4.1 – Installed version not tested with active version of WooCommerce 4.3.0
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.0 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Services: by Automattic – 1.23.2 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce: by Automattic – 4.3.0
    Wordfence Security: by Wordfence – 7.4.9
    Yoast SEO: by Team Yoast – 14.5 – Installed version not tested with active version of WooCommerce 4.3.0
    WP Responsive Menu: by MagniGenie – 3.1.4
    
    ### Inactive Plugins (6) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Google XML Sitemaps: by Arne Brachhold – 4.1.0
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Mashshare Share Buttons: by René Hermenau – 3.7.6
    Scripts n Styles: by unFocus Projects – 3.5.1
    WooCommerce Admin: by WooCommerce – 1.1.3 – Installed version not tested with active version of WooCommerce 4.3.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #452 - /shop/
    Cart: #453 - /cart/
    Checkout: #454 - /checkout/
    My account: #455 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: WEN Business
    Version: 1.7
    Author URL: https://wenthemes.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ❌ Not declared
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 743
    Oldest: 2020-06-13 15:33:53 +0000
    Newest: 2020-07-14 15:00:19 +0000
    
    Failed: 1
    Oldest: 2019-12-09 03:35:11 +0000
    Newest: 2019-12-09 03:35:11 +0000
    
    Pending: 2
    Oldest: 2020-07-14 16:00:19 +0000
    Newest: 2020-07-14 22:49:37 +0000
    
    
    Plugin Contributor Niels Lange

    (@nielslange)

    Hello @nesbit37,

    If you’re using Flat Rate Shipping, you can define that the shipping costs should be calculated per order and should use the most expensive shipping class. You can find further information on the shipping classes in https://docs.woocommerce.com/document/flat-rate-shipping/#section-3. The option I’m referring to is called Calculation Type.

    Thread Starter nesbit37

    (@nesbit37)

    Hi @nielslange,

    I have all of my shipping classes set to the per order calculation type and it is still giving people the option of what shipping they want to use instead of just going with the most expensive.

    Plugin Contributor Niels Lange

    (@nielslange)

    Hello @nesbit37,

    I have all of my shipping classes set to the per order calculation type and it is still giving people the option of what shipping they want to use instead of just going with the most expensive.

    In this case, you might be facing a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/storefront/?aff=10486&cid=1131038) and disable all plugins except for WooCommerce. Finally, test to see if the issue is resolved by

    To figure out which plugin is causing the problem, continue to the next step – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    —–

    Tools to help you troubleshoot:

    Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/

    Thread Starter nesbit37

    (@nesbit37)

    I was able to fix this. Essentially I was making multiple shipping methods per shipping zone and expecting woocommerce to just show the most expensive. When I deactivated the different methods and moved the price differences into the classes listed within a shipping method it would take only the highest priced shipping method as it should. I don’t know if the documentation just isn’t clear on this or what but I fully expected it to choose the highest shipping price out of all options, not just per method.

    Plugin Support fevered – a11n

    (@fevered)

    Thank you for letting us know what the fix was here! I’m glad you were able to find a solution for this. I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Getting Most expensive shipping option only’ is closed to new replies.