Plugin Contributor
webnus
(@webnus)
Hi @aurosspenjy,
You can set the time interval, the first interval is for the booking (#5 in this image) and the last one is for stop selling(#9 in this image).
Meaning that if the interval is set to 120 and the stop selling set to 1 hour, then the booking module will appear 2 hours before the event starts and 1 hour to the start of the event it disappears.
Best Regards
Hi and thanks for your answer.
It appears that in my case it didn’t work with the “stop option” (wich i didn’t see anyway, thanks :’))
I made a test and the reservation module is always open.
I’m wondering if it is a bug because of the repeat event, the first event date is in June ?
Plugin Contributor
webnus
(@webnus)
Hi @aurosspenjy,
Could you please send screenshots from the list below:
- Single event > Date and time tab
- Single Events > Repeating Tab
- Single Events > Tickets Tab
- Single Events > Booking Options
- Single Events > Total User Booking Limits
- Single Events > Booking Options
- MEC Settings > Bookings
With these details, we can find the issue and help you to fix it very soon.
Best Regards
Hi,
This is, i think, the good screen captures (i have the french translation)
the number 6 is the same that the 4 ?
https://we.tl/t-h8NMcVjDXu
Thanks !
Plugin Contributor
webnus
(@webnus)
Hi @aurosspenjy,
I got from your sent screenshot that you are using an old version of MEC,
Please use the latest version of MEC and check your issue again, if your issue persists again send your request on this link.
Also, please follow MEC changelog: https://webnus.net/modern-events-calendar/change-log/
Best Regards
Thanks again, i found in the changelogs that this problem was fixed 😉
We will upgrade all of that !
Plugin Contributor
webnus
(@webnus)
Hi @aurosspenjy,
You’re welcome,
If there is anything else we can help you with please share.
Best Regards
