Failed Sending Newsletter

Resolved huntman
(@huntman)

5 years, 11 months ago

Hi,

I have been using this plugin (free version) for a quiet time to collect emails via subscription form.

Recently I tried to send mail to my subscriber using plugin’s newsletter feature but failed don’t know why.

I got the following message to my email sending address;

Your mail list Subscription Form delivered successfully! 0 of the 125 emails succeeded, 125 failed. For more details, please download the log file inside the plugin. This email was generated via the Popup Builder plugin.

Please help me in this regard.

Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

Sygoos Support Team
(@sygnoossupportteam)

5 years, 11 months ago

Dear @huntman ,

Thanks for reporting this to us.

Could you download the email checker plugin and try to send the Newsletter again?
Here it is: https://wordpress.org/plugins/check-email/

Please, let us know what happens afterwards.

Thanks beforehand.

Sygoos Support Team
(@sygnoossupportteam)

5 years, 11 months ago

Dear @huntman ,

We are following up to see whether you checked the email sending with the plugin we told you about.
Please, let us know about the results.

Thread Starter huntman
(@huntman)

5 years, 10 months ago

Hi

I tried the said plugin, upon sending a test email, I did not receive mail neither into my inbox nor in the spam folder.

Sygoos Support Team
(@sygnoossupportteam)

5 years, 10 months ago

Dear @huntman ,

Thanks for letting us know.

Please, try contacting your hosting provider and try installing SMTP. As far as we can tell there is a problem in sending emails in general, so your hosting would be able to assist you with this.

Sygoos Support Team
(@sygnoossupportteam)

5 years, 10 months ago

Dear @huntman ,
We are wondering whether you saw our previous message.
We hope the problem with email sending will be fixed.

Thread Starter huntman
(@huntman)

5 years, 10 months ago

Yes, I read but please don’t yet close the thread.

Sygoos Support Team
(@sygnoossupportteam)

5 years, 10 months ago

Dear @huntman ,
We won’t close it for now.
Please, let us know about the progress when there’s news.

Sygoos Support Team
(@sygnoossupportteam)

5 years, 10 months ago

Dear @huntman ,
We are wondering about the progress.
Is there any news?

Sygoos Support Team
(@sygnoossupportteam)

5 years, 10 months ago

Dear @huntman ,
We are wondering if you saw our previous message and is there any news concerning the problem?

Sygoos Support Team
(@sygnoossupportteam)

5 years, 10 months ago

Dear @huntman ,
We haven’t heard back from you for 7 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.

Viewing 10 replies - 1 through 10 (of 10 total)

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