Square Wont Stop Sync

  • Resolved aidenmustdie

    (@aidenmustdie)


    5 years, 9 months ago

    My products wont update into woocommerce from square. I think this is because on the update tab under woocommerce settings > square > update the sync process wont complete. Any advice to remedy this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Elvira K.

    (@treibalen)

    5 years, 9 months ago

    Hi there @aidenmustdie,

    In order to stop current Square sync you need to go to WooCommerce > Status > Tools > run Clear Square Sync tool.

    To investigate why it’s happening, please make sure to enable logging in WooCommerce > Settings > Square and if it happens again, check Square logs for any errors in WooCommerce > Status > Logs > choose square log files in the drop-down, there might be several files to check.

    Hope it helps!

    Elvira K.

    (@treibalen)

    5 years, 8 months ago

    Hi there @aidenmustdie,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Enjoy the rest of your day and stay safe!

Viewing 2 replies - 1 through 2 (of 2 total)

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