No locations showing on map

  • mattattack85

    (@mattattack85)


    6 years, 1 month ago

    Hi there

    Please could you help, the store locator on our client’s page is not working properly.
    No markers are showing in the country (South Africa) and some markers are showing up in the middle of the ocean.

    Please will you help me troubleshoot?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    6 years, 1 month ago

    If you open the browser console ( F12 ), then you will see different errors related to file names with @2x in it.

    For the store locator it’s this file that’s the problem http://rickylitchfield.com/wp-content/plugins/wp-store-locator/img/markers/red@2x@2x.png.

    The file name is incorrect as well, it should be red@2x.png. Is there maybe code active on your site that adds additional @2x in the file names since it happens for other images as well?

    If the marker shows on the equator, then that often points to a problem with the address details that Google failed to correctly geocode.

    If you click on ‘show response’ on the WPSL settings page does it then show any errors?

Viewing 1 replies (of 1 total)

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