Redis not connecting – Cannot “PING”
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Hi, I’ve set up my wp-config file to use redis clustering with AWS but It is saying “Not Connected” with the connection exception saying “Exception: Cannot use ‘PING’ with redis-cluster. ”
I’ve used the terminal to du redis-cli ping command and it seems to png perfectly fine.
Here is a screenshot showing that the redis cluster is being recognized: https://share.getcloudapp.com/nOuenq1b
Can someone help?
Below is my redis Debug Message:
Status: Not Connected Client: Predis (v1.1.1) Drop-in: Valid Connection Exception: Cannot use 'PING' with redis-cluster. (Predis\NotSupportedException) Redis Extension: Not Found Predis Client: 1.1.1 PHP Version: 7.4.5 Redis Version: Unknown Multisite: No Global Prefix: "wp_" Blog Prefix: "wp_" WP_REDIS_HOST: "127.0.0.1" WP_REDIS_PORT: 6379 WP_REDIS_CLUSTER: ["tcp:\/\/pl-wordpress-redis-001.pl-wordpress-redis.i1h7za.use1.cache.amazonaws.com","tcp:\/\/pl-wordpress-redis-002.pl-wordpress-redis.i1h7za.use1.cache.amazonaws.com","tcp:\/\/pl-wordpress-redis-003.pl-wordpress-redis.i1h7za.use1.cache.amazonaws.com"] WP_CACHE_KEY_SALT: "hellopetlovers.com:" Global Groups: [ "blog-details", "blog-id-cache", "blog-lookup", "global-posts", "networks", "rss", "sites", "site-details", "site-lookup", "site-options", "site-transient", "users", "useremail", "userlogins", "usermeta", "user_meta", "userslugs" ] Ignored Groups: [ "counts", "plugins", "blog-details", "blog-id-cache", "blog-lookup", "global-posts", "networks", "rss", "sites", "site-details", "site-lookup", "site-options", "site-transient", "users", "useremail", "userlogins", "usermeta", "user_meta", "userslugs", "blog_meta", "themes" ] Unflushable Groups: [] Dropins: - Redis Object Cache Drop-In v1.6.3 by Till Krüss Plugins: - AfterShip - WooCommerce Tracking v1.9.26 by AfterShip (Active) - Akismet Anti-Spam v4.1.6 by Automattic (Inactive) - AliDropship Woo Plugin v1.6.5.4 by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov (Active) - All-in-One WP Migration v7.24 by ServMask (Active) - All-in-One WP Migration Unlimited Extension v2.37 by ServMask (Active) - api key v by (Inactive) - Better Search Replace v1.3.3 by Delicious Brains (Inactive) - Classic Editor v1.5 by WordPress Contributors (Active) - Elementor v2.9.12 by Elementor.com (Active) - Elementor Pro v2.9.5 by Elementor.com (Active) - Email Customizer for WooCommerce v1.0.4 by ThemeHigh (Active) - Essential Addons for Elementor v4.0.3 by WPDeveloper (Active) - Happy Elementor Addons v2.12.2 by weDevs (Active) - Hello Dolly v1.7.2 by Matt Mullenweg (Inactive) - Klaviyo v2.2.2 by Klaviyo, Inc. (Active) - Official Facebook Pixel v2.0.2 by Facebook (Active) - Really Simple SSL v3.3.4 by Really Simple Plugins (Inactive) - Redis Object Cache v1.6.3 by Till Krüss (Active) - WooCommerce v4.2.0 by Automattic (Active) - WooCommerce Admin v1.2.4 by WooCommerce (Inactive) - WooCommerce PayPal Checkout Gateway v2.0.2 by WooCommerce (Active) - WooCommerce Services v1.23.2 by Automattic (Active) - WooCommerce Stripe Gateway v4.4.0 by WooCommerce (Active) - WooCommerce URL Coupons v2.9.2 by SkyVerge (Active) - WP File Manager v6.5 by mndpsingh287 (Active) - WPForms v1.6.0.2 by WPForms (Active) - WPForms Zapier v1.2.0 by WPForms (Active) - WP Mail SMTP v2.1.1 by WPForms (Active) - WP MW Form v4.2.0 by Takashi Kitajima (Inactive) - YITH Custom ThankYou Page for Woocommerce Premium v1.2.2 by YITH (Active)
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