How to completely delete all Litespeed files?

  • Resolved rawkus2g

    (@rawkus2g)


    5 years, 9 months ago

    Hello!
    I have been using Litespeed for quite sometime and tried to use quic.cloud. Seemed like everything was working until I noticed adding things to the cart seemed to be failing. I disabled quic.cloud, no luck. I reset all Litespeed settings to default, no luck. I disable the plugin and everything works as it should. I tried to delete and start fresh, no luck, adding multiple items to the cart fails. I switched to W3 Total Cache and everything is perfect again. I’d like to stay in the Litespeed family but I need to start over from scratch. How do I do this?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 27 total)
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  • Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    All files are in /wp-content/plugins/litespeed-cache , and you may also have a dir in /wp-content/litespeed

    Instead of removing it, if you can explain your cart issue , we might be able to help with.

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    Thanks for the reply, here are the details…

    I had installed Litespeed a while back and, as far as I can remember, used the default settings with no issues.

    Recently, I installed Sunshine Photo Cart https://www.sunshinephotocart.com/ and it worked well with the existing settings, if not a little slow compared to my other site, which is significantly more complicated, https://professionalawesome.com/. This surprised me because I would think that more complicated site would be slower.

    I decided to try quic.cloud to see if I could get it to move as smoothly at my other site and then noticed that when I added items to the Cart, the Cart wouldn’t update. It would either add 1 item and then no more or not add any items whatsoever. I turned off quic.cloud and still had the same issue. Use the tools to reset Litespeed back to default and the problem still occurs. Deleted and reinstalled the plugin, still the same issue. I have tried probably a dozen ways to get Litespeed to work like it originally did and no luck. I installed W3 and deleted Litespeed and everything works perfectly again.

    I’d rather not install Litespeed again unless I know I can go back to how it was originally and then adjust from there as my site isn’t usable and people are currently buying photos after an event.

    • This reply was modified 5 years, 9 months ago by rawkus2g.
    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    I decided to try quic.cloud to see if I could get it to move as smoothly at my other site and then noticed that when I added items to the Cart, the Cart wouldn’t update.

    before you use QC, did it work ?

    Could you please provide me a product link and enable LSCWP , so I do some quick test ?

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    Yes, before QC it worked perfectly fine.

    Litespeed has been reinstalled, W3 removed. The cart problem persists.

    Go to https://dpo.photos/galleries-2/ and choose a photo to add to the cart. It will appear just fine. Go to another photo and add it and that photo will not appear.

    Thanks!

    • This reply was modified 5 years, 9 months ago by rawkus2g.
    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    Could you please check if you enabled ESI ?

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    ESI is currently in the OFF position and has been throughout my testing.

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    Please try this way :

    edit your .htaccess, at top of your file , add

    RewriteRule .* - [E=Cache-Vary:sunshine_cart_hash]

    save it , then do a purge all

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    That seems to have done the trick!

    Do I leave the text in my .htaccess file?

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    Yes, please keep that line there

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    Should I try to reenable QC?

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    Yes, please let me know how it goes.

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    QC is up and running and the issue is now back.

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    Could you please make sure you have set this on ?

    View post on imgur.com

    If it is on , do a purge all , then check again

    Best regards,

    Thread Starter rawkus2g

    (@rawkus2g)

    5 years, 9 months ago

    It was off, I turned it on, purged all, still have the same issue.

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    OK , please disable QC for the time being , I will need to check with dev

    Best regards,

Viewing 15 replies - 1 through 15 (of 27 total)
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