Tutor Video Player issue

  • Resolved antoniogallego

    (@antoniogallego)


    6 years, 1 month ago

    Hi!

    Thank you for all your support. I am having an issue with the Tutor Video Player for lessons.

    If I add a Vimeo Link using the lesson options in the “classic editor” and then I click on “Preview page” I see the video correctly: wide column and the default video player. Screenshot

    But If I get into the course and see the lesson as a student, the video is seen small and with the Vimeo player. Screenshot

    If I select the Vimeo player or embed the code, there’s no problem, the video is rightly seen and sized. But not the case with the Tutor Video Player.

    Any solution to his issue?

    Thank you! Great support!

    Antonio

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter antoniogallego

    (@antoniogallego)

    6 years, 1 month ago

    Any suggestion or idea about this?

    Thank you very much! 🙂

    Nayeem

    (@nayeeem)

    6 years, 1 month ago

    Hello @antoniogallego

    It seems your plugins have some conflicts with Tutor LMS. . Please check the plugin conflicts by deactivating one by one and refreshing the page of the lesson video. .

    If it doesn’t solve the issue, you can please send your query at support@themeum.com. Our dedicated support engineers will help you over there. .

    Thanks . .

Viewing 2 replies - 1 through 2 (of 2 total)

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