Stock Central Not Filtering Correctly

  • Resolved whoawhoisdis123

    (@whoawhoisdis123)


    6 years ago

    Issue:

    Under Stock central default filters (ALL, Out of Stock, Low Stock), variable product items are not displaying properly per the filter.
    1. Variation item that OOS is *NOT* under out of stock filter.
    – Must be adjusted under all item instead.
    2. Variation item that is IN STOCK, stays under out of stock filter, despite having stock>0.
    – Reset stock to 0, update stock to 5, item is still “out of stock” filter.
    3. Item under low stock does not move out of “low stock” even after updating stock to large number.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter whoawhoisdis123

    (@whoawhoisdis123)

    6 years ago

    Screen shot below:

    View post on imgur.com

    It also worked fine all of a sudden for 10 seconds, then went back to being broken.

    It seems to be pulling some kind of cache instead of the most update to date inventory numbers. Clearing cache did not fix it.

    Thread Starter whoawhoisdis123

    (@whoawhoisdis123)

    6 years ago

    Update 3,

    If I change how the line items are ranked, ie by stock # instead, it will pull the most up to date inventory number. If I try to enter the stock central from anywhere else on the webpage, it’ll go back to being wrong. Seems like the cache that allows it to quickly display information is not being updated.

    Plugin Author Salva Machi

    (@salvamb)

    6 years ago

    Hi @whoawhoisdis123

    Please do read this:
    https://forum.stockmanagementlabs.com/d/1709-problems-with-wrong-calculations-in-stock-central

    I think your issues are all related to this.
    FYI, we’ve already fixed this and will be released with ATUM 1.7.3

    Best Regards,
    Salva.

    Thread Starter whoawhoisdis123

    (@whoawhoisdis123)

    5 years, 8 months ago

    I think this problem has returned.

    My “out of stock” filter group has a couple in stock items. Clearing cache front/back side does not fix it. Clearing browser data does not fix it. Uninstall/reinstall ATUM does not fix it. Affects both variable and simple products.

    ATUM and woocommerce updated to latest versions.

    Plugin Author Salva Machi

    (@salvamb)

    5 years, 8 months ago

    Hi @whoawhoisdis123

    I’ve seen that you’ve already posted on this thread:
    https://forum.stockmanagementlabs.com/d/2089-out-of-stock-bug/8

    So, let’s continue with this on the forums as there is no need to discuss the same thing twice (we are the same people supporting to users on both forums).

    Also, this is not related at all to the original issue you posted here.

    Thank you.

    • This reply was modified 5 years, 8 months ago by Salva Machi.
    Thread Starter whoawhoisdis123

    (@whoawhoisdis123)

    5 years, 8 months ago

    Yes :). I found the forums through a separate link. Your forum isn’t a very a ranked result but I happened to find it somewhere else.

    Plugin Author Salva Machi

    (@salvamb)

    5 years, 8 months ago

    No problem at all 😉
    Anyway, if you search on Google “ATUM support”, it’s the first result for me 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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