• Resolved chrisgot

    (@chrisgot)


    Connect with Facebook causes a red “Authentication failed” notice to pop up. I have to reload the page manually to see the “logged in” confirmation, but still it’s possible to post a comment although it still says “Connect with” Facebook above the comment form. On mobile there is only a round Facebook icon but the text “Connect with” is missing. Tested on safari/safari for mobile

    • This topic was modified 5 years, 11 months ago by chrisgot.
    • This topic was modified 5 years, 11 months ago by chrisgot.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gVectors Support

    (@gvectorssupportmember)

    Hi @chrisgot,

    Please navigate to Dashboard > Comments > wpDiscuz> Settings > Social Login and Share admin page, enable the “Use Facebook OAuth2” option, delete all caches and check again (not on Incognito mode).

    View post on imgur.com

    Thread Starter chrisgot

    (@chrisgot)

    Thanks,
    I have changed the setting and emptied caches. Now it redirects to Facebook and back to the blog post with comments, but the user is not logged in – still have to fill out the name and e-mail fields.

    Plugin Support gVectors Support

    (@gvectorssupportmember)

    Hi @chrisgot,

    We’ve just tested and don’t find such an issue. Everything work as expected. No necessary to fill the name and e-mail fields to leave a comment.
    Could you please record a video with the issue and leave it here, to allow us to check it.

Viewing 3 replies - 1 through 3 (of 3 total)

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