Dear @jaromt ,
Thanks for getting in touch with us.
Could you provide us with the system info file so we can analyze the issue?
You can retrieve it as shown here:
https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/
Please send it via wetransfer.com using the link retrieving option by Live Chat.
Like this: https://prnt.sc/qr3ntv
The Live Chat can be accessed from here: https://popup-builder.com/
Dear @jaromt ,
How are you today?
Just wondering whether you saw our previous message.
Please, let us know if you still need help with this issue.
Dear @jaromt ,
We haven’t heard back from you for 3 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.
Thread Starter
jaromt
(@jaromt)
Hi,
I contacted Live Chat at https://popup-builder.com/. Problem was with older version of Advanced Custom Fields PRO. I updated it to the latest version and problem with popup settings is resolved.
Dear @jaromt ,
Thanks for your reply.
We are glad the problem was resolved.
Should you need any further assistance, just let us know.