Plug-In caused log in issues

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    (@esmi)

    16 years, 5 months ago

    FTP into your site and rename (or delete) the wp-content/plugins/blogarate-rating-widget folder.

    Thread Starter noelskitchen

    (@noelskitchen)

    16 years, 5 months ago

    Thanks. Am I able to do this in my cpanel? Because I can’t even get to the log in page to log in and do that the regular way.

    Thread Starter noelskitchen

    (@noelskitchen)

    16 years, 5 months ago

    I did log into my cpanel and go to ftp manager. I don’t see an option to delete anything like that in there. If you’re meaning the log into where it my site address/wp-admin I get the same error message. I’m stuck.

    esmi

    (@esmi)

    16 years, 5 months ago

    You should be able to use the File Manager in cPanel.

    Thread Starter noelskitchen

    (@noelskitchen)

    16 years, 5 months ago

    I’m sorry. I just don’t know where to look once I’m in there. I opened file manager and there are a bunch of folders. I started clicking on each one but don’t see where I’m suppose to delete that plug in.

    esmi

    (@esmi)

    16 years, 5 months ago

    The blogarate-rating-widget folder which inside plugins folder inside the wp-content folder.

    Thread Starter noelskitchen

    (@noelskitchen)

    16 years, 5 months ago

    Thread Starter noelskitchen

    (@noelskitchen)

    16 years, 5 months ago

    When I click on each folder icon, this is what I see on the right side of my screen:

    Eaxample:

    .cpanel

    Delete this folder and all files under it
    Rename this folder
    Change Permissions
    Move this folder
    Copy this folder

    Thread Starter noelskitchen

    (@noelskitchen)

    16 years, 5 months ago

    It’s fixed. My theme designer fixed it for me. Thanks for your help.

Viewing 9 replies - 1 through 9 (of 9 total)

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