Sync Virtual Products in Facebook Catalog

Hi @tomagrozavescu!

Thanks for reaching out to us here. 🙂

Our team here at SkyVerge just recently took over development and support for this plugin. Our team is hard at work to make sure the plugin works more reliably and more easily going forward!

Right now, there is a technical limitation that’s preventing us from synchronizing any virtual products, though we’re looking into lifting that precisely for the purpose of advertising. After all, even though these products shouldn’t appear in the shop doesn’t mean that you shouldn’t be able to advertise them.

So for the moment, this is expected behavior, but we’re looking at changing this for advertising use.

I’m sorry I don’t have better news for you right now, though please know I’ll be letting my product team know that this is something in which you’ve shown interest.

Is there anything else I can help out with here? Please don’t hesitate to let me know.

Thanks so much!

Julie 🙂
SkyVerge

Hey Toma! ( @tomagrozavescu )

Sure thing, happy to help! So sorry that we don’t have this presently available, though I’m glad to be able to share that it’s something we’re looking at changing in the near future.

If there’s anything else I can help out with, would you please come back to us?

Thanks so much, Toma!

Julie 🙂
SkyVerge

Hi Toma ( @tomagrozavescu ) and @tlozano,

Great news here! We recently announced the release of our latest major version – 2.0! If you haven’t already, would you please take a few minutes to update your stores and see if this update fixes any issues you may have been facing?

Thanks,
Marcus

• This reply was modified 5 years, 9 months ago by Marcus, SkyVerge Support.