Hi @argy2019
WooCommerce, and most plugins sending email, send mail by using the wp_mail() function that is a core function of WordPress.
In most cases, if email is not being sent/received, then the issue is not with WooCommerce itself, but with the email function on your web host.
Please review our email sending FAQ for help, troubleshooting steps and solutions here:
https://docs.woocommerce.com/document/email-faq/
Hello Dear Amanda,
I have already contact my web host and everything works well, I even double check it from my SMTP pluging in WordPress, where it shows me that all mails are delivered correctly
The strange is that I add 2 emails in my WooCommerce notification email as you can see in the screenshot -> https://nimb.ws/VmuvhA , but few of them are delivered in the first email and the rest to the second, meaning something from WooCommerce conflicts the forwarding fuction of notification emails, this happens after the last update of WooCommerce, do you prefer to send you an admin logins where you can double check it also ?
Thank you
Hi @argy2019
This is likely caused by a conflict with your theme or with another plugin. Read more about plugin and theme conflicts in our [Self-Service Guide](https://docs.woocommerce.com/document/woocommerce-self-service-guide/).
**How to test for conflicts**
The best way to determine if the issue is being caused by a theme and/or plugin is to:
1. Temporarily switch your theme to the [Storefront](https://woocommerce.com/products/storefront/?aff=10486&cid=1131038) or [Twenty Ninteteen](https://wordpress.org/themes/twentynineteen/) theme.
2. Try to reproduce the problem:
If the problem is resolved, it is a theme conflict. If not, continue to the next step.
3. Temporarily deactivate all plugins except WooCommerce. You can do this manually or use a plugin to help (see below for tools).
4. Try to reproduce the problem again. If the problem is resolved, it is a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
For more detailed instructions, check out [How to test for plugin and theme conflicts](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
Please let us know how that goes.
**Tools to help with troubleshooting**
[Meks Quick Plugin Disabler](https://wordpress.org/plugins/meks-quick-plugin-disabler/) will remember what plugins you had active when you switch it back on.
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free [WP Staging](https://wordpress.org/plugins/wp-staging/) plugin.
Hi @argy2019,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
