WP SMTP Test Email Error

  • Resolved olilbt

    (@olilbt)


    5 years, 12 months ago

    Hello,

    We have a contact form 7 there, configured to send email from hello@wedropmerh.com.

    We have done the configuration of WP SMTP using the Google GMAIL API. I had previously done it on our other website (https://meditodigital.com/) which was working for all forms.

    Recently we realised that the forms are not submitting anymore (for both websites) although we have done the full WP SMTP configuration again.

    We see this error message: THERE WAS AN ERROR TRYING TO SEND YOUR MESSAGE. PLEASE TRY AGAIN LATER.

    Any help?
    Thanks,
    Olivier

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sanjeev Aryal

    (@sanzeeb3)

    5 years, 12 months ago

    Hi @olilbt,

    Please share a full error log recorded when you send a test email from WP Mail SMTP > Email Test? Here’s a screenshot for the option to get a full error log: https://a.supportally.com/bLK2IP. This will give us an idea of what might be going on.

    If you have recently changed your Google account password or enabled two-factor auth, you’ll need to reset your Keys.

    Thanks!

    Sanjeev Aryal

    (@sanzeeb3)

    5 years, 11 months ago

    Hi @olilbt – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)

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