• Resolved atifakbar

    (@atifakbar)


    getting following error while clicking on WooCommerce – Order or Product

    Fatal error: Uncaught RuntimeException: Error saving action: Unable to save action. in /homepages/33/d488813334/htdocs/app488813350/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php:33 Stack trace: #0 /homepages/33/d488813334/htdocs/app488813350/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(109): ActionScheduler_wpPostStore->save_action(Object(ActionScheduler_Action)) #1 /homepages/33/d488813334/htdocs/app488813350/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(59): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #2 /homepages/33/d488813334/htdocs/app488813350/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/functions.php(18): ActionScheduler_ActionFactory->single(‘woocommerce_upd…’, Array, 1588895206, ”) #3 /homepages/33/d488813334/htdocs/app488813350/wp-content/plugins/woocommerce/includes/queue/clas in /homepages/33/d488813334/htdocs/app488813350/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php on line 33
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey @atifakbar

    Thanks for reaching out here, Have you checked that all your plugin is compatible with the latest woocommerce release. Since these issues often come from when any of the plugin is compatible with your store.

    Plugin Support Riaan K.

    (@riaanknoetze)

    Hi there,

    Can you share a copy of your system status report found under **WooCommerce > System Status**? Also – have you already updated to the latest version of WooCommerce?

    Thread Starter atifakbar

    (@atifakbar)

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://leathermasterstore.com
    Site address (URL): http://leathermasterstore.com
    WC Version: 3.7.0
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.4.1
    WP Multisite: –
    WP Memory Limit: 77 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.17
    PHP Post Max Size: 6 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.60-0+deb7u1-log - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.3.5
    WC Database Prefix: u2y2fo4sat
    MaxMind GeoIP Database: ✔
    Total Database Size: 148.89MB
    Database Data Size: 131.48MB
    Database Index Size: 17.41MB
    u2y2fo4satwoocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    u2y2fo4satwoocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    u2y2fo4satwoocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satwoocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satactionscheduler_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    u2y2fo4satactionscheduler_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satactionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satcftemail_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    u2y2fo4satcommentmeta: Data: 7.76MB + Index: 6.98MB + Engine MyISAM
    u2y2fo4satcomments: Data: 121.95MB + Index: 9.55MB + Engine MyISAM
    u2y2fo4satlinks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_action_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_chunks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_field_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_object_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf3_upgrades: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf_objectmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satnf_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satninja_forms_fav_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satninja_forms_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4satoptions: Data: 1.16MB + Index: 0.55MB + Engine MyISAM
    u2y2fo4satpostmeta: Data: 0.43MB + Index: 0.17MB + Engine MyISAM
    u2y2fo4satposts: Data: 0.17MB + Index: 0.05MB + Engine MyISAM
    u2y2fo4satsocial_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    u2y2fo4sattaxonomymeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    u2y2fo4satterm_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Security ###
    
    Secure connection (HTTPS): ❌
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.5
    1&1 IONOS Address Book: by 1&1 IONOS – 1.0.1
    Homepage Control: by WooThemes – 2.0.3
    Jetpack by WordPress.com: by Automattic – 7.7.1
    Nextend Social Login: by Nextendweb – 3.0.20
    Ninja Forms: by The WP Ninjas – 3.4.20
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.1
    Taxonomy Metadata: by mitcho (Michael Yoshitaka Erlewine)
    sirzooro – 0.5
    
    WooCommerce Services: by Automattic – 1.21.1
    WooCommerce: by Automattic – 3.7.0
    WooSidebars: by WooCommerce – 1.4.5
    WP Instagram Widget: by Scott Evans – 2.0.3
    YITH WooCommerce Ajax Search: by YITH – 1.6.9
    YITH WooCommerce Wishlist: by YITH – 2.2.13
    
    ### Inactive Plugins (14) ###
    
    Akismet Privacy Policies: by Inpsyde GmbH – 1.1.2
    Contact Form 7: by Takayuki Miyoshi – 5.1.4
    Contact Form Email: by CodePeople – 1.2.94
    eShop for WordPress: by Rich Pedley – 6.3.14
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.8.1
    MailPoet 2: by MailPoet – 2.12
    Maps Widget for Google Maps: by WebFactory Ltd – 4.17
    NextGEN Gallery: by Imagely – 3.2.18
    Shariff for WordPress: by Heise Zeitschriften Verlag / Yannik Ehlert – 1.0.11
    TinyMCE Advanced: by Andrew Ozz – 5.2.1
    Useful Banner Manager: by Ruben Sargsyan – 1.6.1
    WF Cookie Consent: by wunderfarm – 1.1.4
    WP-Matomo: by André Bräkling – 1.0.22
    Yoast SEO: by Team Yoast – 12.1
    
    ### Must Use Plugins (3) ###
    
    1&1 Managed WordPress: by 1&1 – 1.1.0
    1&1 Product Subdomain: by 1&1 – 1.1.0
    Alfred, the Assistant: by 1&1 IONOS – 5.5.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #4 - /shop
    Cart: #5 - /cart
    Checkout: #6 - /checkout
    My account: #7 - /my-account
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Flatsome
    Version: 2.7.4
    Author URL: http://www.uxthemes.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-item-data.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart-totals.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/cart/cross-sells.php
    flatsome/woocommerce/cart/mini-cart.php
    flatsome/woocommerce/cart/proceed-to-checkout-button.php
    flatsome/woocommerce/cart/shipping-calculator.php
    flatsome/woocommerce/checkout/cart-errors.php
    flatsome/woocommerce/checkout/form-billing.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/form-login.php
    flatsome/woocommerce/checkout/form-pay.php
    flatsome/woocommerce/checkout/form-shipping.php
    flatsome/woocommerce/checkout/order-receipt.php
    flatsome/woocommerce/checkout/payment-method.php
    flatsome/woocommerce/checkout/payment.php
    flatsome/woocommerce/checkout/review-order.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/content-widget-reviews.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/form-login.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/sidebar.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/add-to-cart.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/no-products-found.php
    flatsome/woocommerce/loop/orderby.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/price.php
    flatsome/woocommerce/loop/rating.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/dashboard.php
    flatsome/woocommerce/myaccount/downloads.php
    flatsome/woocommerce/myaccount/form-add-payment-method.php
    flatsome/woocommerce/myaccount/form-edit-account.php
    flatsome/woocommerce/myaccount/form-edit-address.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/form-lost-password.php
    flatsome/woocommerce/myaccount/form-reset-password.php
    flatsome/woocommerce/myaccount/lost-password-confirmation.php
    flatsome/woocommerce/myaccount/my-account.php
    flatsome/woocommerce/myaccount/my-address.php
    flatsome/woocommerce/myaccount/my-downloads.php
    flatsome/woocommerce/myaccount/my-orders.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/myaccount/orders.php
    flatsome/woocommerce/myaccount/payment-methods.php
    flatsome/woocommerce/myaccount/view-order.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/product-searchform.php
    flatsome/woocommerce/single-product/add-to-cart/external.php
    flatsome/woocommerce/single-product/add-to-cart/grouped.php
    flatsome/woocommerce/single-product/add-to-cart/simple.php
    flatsome/woocommerce/single-product/add-to-cart/variable.php
    flatsome/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    flatsome/woocommerce/single-product/add-to-cart/variation.php
    flatsome/woocommerce/single-product/meta.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-attributes.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review-meta.php
    flatsome/woocommerce/single-product/review-rating.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/stock.php
    flatsome/woocommerce/single-product/tabs/additional-information.php
    flatsome/woocommerce/single-product/tabs/description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 0
    Oldest: –
    Newest: –
    
    Pending: 0
    Oldest: –
    Newest: –
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    Thread Starter atifakbar

    (@atifakbar)

    @riaanknoetze it is not latest version but 3.7.0 … i cannot go for latest as my SQL version is 5.5.60-0 and wooCommerce is not giving me any options to upgrade.
    issue happens when i click on Product, orders (on wordpress-dashboard) … i am able to retrieve categories and other options.

    Thread Starter atifakbar

    (@atifakbar)

    @mohitmishra not sure how to verify the compatibility but i dont see any conflict in the status report … i assumption is it could be DB issue ?? as while retrieving product records it shows this error … customer site is fine … no issues … all products are available however in admin page i am unable to even view the products as soon as i click i get this error ….

    Thread Starter atifakbar

    (@atifakbar)

    Hey Guys just an update my issue has been resolved by upgrading the MySQL from version 5.5.60 to 5.7

    I am not sure if moving from WordPress Managed site to standard site has also contributed here as well …. during this process my DB got upgraded and now i am good to open production page – add/remove and modify the products.

    Thank you for you time.

Viewing 6 replies - 1 through 6 (of 6 total)

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