Problems with Variation Thumbnails

  • pixels91

    (@pixels91)


    6 years ago

    I tried finding solutions to my problem here and on the elmentor forums, but without any success so far.

    I have a webshop set up with OceanWP and a single product page created with Elementor. Some of my products have quite a few variations, and in the elementor single product page design, there is a drop down to select the variation desired. While this is visible on the front end, for some reason it’s not clickable and the spacing is wrong: causing the text to overlap the dropdown. To the left of the dropdown, the variations are listed as thumbnails in what has become very messy. On mobile, this is particularly bad with a vertical row of one variation thumbnail at a time.

    Ideally, I’d like to retain thumbnails if they can be presented neatly, however, I cannot see any previews of them in the elementor editor for the single product page. Alternatively, I’d be happy just having the drop-down only, or a combination of the two.

    I am unable to determine what I need to do to fix this. Any help or advice would be much appreciated it.

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    6 years ago

    Looking at your site, you are an Elementor Pro user. The author can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

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