Preview won’t display image

  • Resolved hdoncbpt

    (@hdoncbpt)


    6 years ago

    Hello,

    I’ve watched your video about creating your first image, which seems very straightforward. However, when I click the permalink below the title (which in the walkthrough takes us to the image) I get a page which says: “You need to define some clickable areas for your image.
    Edit Image
    Edit Interactive Image”. Edit image and edit interactive image both take me back to the editor. The problem is that I’ve already added some highlights to the image, and adding more does not fix the issue.

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    6 years ago

    Hello there!

    It seems like the image linked in the ticket seems to display highlighted areas and lets me click on them for their names. Are you having issues seeing the highlighted areas and interacting with them?

    We also have some extra instructions here, https://wpdrawattention.com/document/fixing-error-need-define-clickable-areas-image/

    At the bottom of that page, it has some suggestions to fix the error message you’re seeing when you click the permalink.

    Let us know if that helped, if not we can look into it again 🙂
    Thanks,
    Natalie G

Viewing 1 replies (of 1 total)

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