• Resolved endrit06

    (@endrit06)


    Hi guys, my website is showing an error on my checkout page.
    I’m not able to troubleshoot this issue even though I tried many different things.
    Do you have any ideas what might be causing it?

    The error is showing only when I choose a specific payment gateway.
    When I click order now is supposed to redirect me to the payment gateway’s url, instead this error is shown.

    I tested the plugin on a locally hosted site and it worked.

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Senff – a11n

    (@senff)

    This may be an issue with the gateway, or any other plugins conflicting with it.

    Which gateway are you using when this happens? If it has a logging function, I suggest you enable that, for more details on the failures of the orders (and perhaps place a test order to test whether all orders are affected, or it was a once-off).

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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