Declining Card Payments

  • Resolved bluebeardvaping

    (@bluebeardvaping)


    5 years, 11 months ago

    After updating to the newest version customers cards are being declined using paypal checkout

    I tried reverting back to the previous version, but they are still being decline

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joey – a11n

    (@jricketts4)

    5 years, 11 months ago

    @bluebeardvaping – have you enabled logging in your PayPal Checkout settings? You can do this at: WP Dashboard > WooCommerce > Settings > Payments > PayPal Checkout > ‘Enable debug logging’

    Once enabled, any new declined payments will log an error code in the applicable log at: WP Dashboard > WooCommerce > Status > Logs (choose the PayPal Checkout for that day in the dropdown)

    – Joey

    Joey – a11n

    (@jricketts4)

    5 years, 11 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)

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