Problem changing product quantity in Cart

  • Marios Psychoularis

    (@mariosps)


    6 years ago

    I have the following problem.
    To unconnected customers it normally adds a product to the cart. By making a basket view if you change the quantity and press update, the basket is erased.
    *** If the customer is connected, everything is done normally.
    Any suggestion?
    Thanks in advance
    Marios

    I have an installation with only the woocommerce enabled and the storefront theme in the link: https://test.247sales.gr/

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    6 years ago

    Hi @mariosps –

    It sounds like you may have a caching plugin or server-side caching through your host that is caching the cart page. I would recommend you review our documentation on configuring caching plugins here: https://docs.woocommerce.com/document/configuring-caching-plugins/

    In short, you’ll need to be sure that you exclude the My Account, Cart, and Checkout pages from being cached.

    AJ a11n

    (@amandasjackson)

    6 years ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter Marios Psychoularis

    (@mariosps)

    5 years, 10 months ago

    Sorry for the delay but I was having health problems.

    The plugin I use is WP-Rocket
    I also noticed that if the customer does not change the quantity of product and goes to checkout after a while he gets a message: Sorry your session has expired. Return to shop.
    What could be wrong?

    Plugin Support Senff – a11n

    (@senff)

    5 years, 10 months ago

    Hi @mariosps

    WP Rocket can indeed cause issues like these. Have you tried deactivating it temporarily to see if that makes a difference?

    • This reply was modified 5 years, 10 months ago by Senff - a11n.
    Thread Starter Marios Psychoularis

    (@mariosps)

    5 years, 10 months ago

    Hi @senff
    Yes. Unfortunately no change

    Thread Starter Marios Psychoularis

    (@mariosps)

    5 years, 10 months ago

    I have been installing WP-Rocket for 3 days now. The problem existed before installation

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem changing product quantity in Cart’ is closed to new replies.