Mailchimp integration not working

  • Resolved harperaustralia

    (@harperaustralia)


    6 years ago

    Hello I just did a test registration for the subscription form on my website, and the email address has not been added to my audience in my Mailchimp account. There was no error message on the website when I registered. I have included the following script in my HTML from Mailchimp to link it to my website. Any suggestions? Thanks

    <script id=”mcjs”>!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,”script”,”https://chimpstatic.com/mcjs-connected/js/users/9492529a6f841c63b667acda9/e5daf5fb2ec7c0ae8cabcdb1c.js&#8221;);</script>

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WebFactory

    (@webfactory)

    6 years ago

    Hi,
    Please use the built-in MailChimp API integration. It works much better than the HTML form. You’ll find settings for it under the email tab in the plugin’s settings.

    If you have a minute, please leave a review. It’s what keeps support going. Thank you 🙏 https://wordpress.org/support/plugin/minimal-coming-soon-maintenance-mode/reviews/#new-post

    Thread Starter harperaustralia

    (@harperaustralia)

    6 years ago

    I have already put in my Mailchimp API under the email tab in the plugin, I added the HTML afterwards to see if that would make a difference but it doesn’t.

    Plugin Author WebFactory

    (@webfactory)

    6 years ago

    Make sure there are no mandatory fields for the list set up in MailChimp. Like the FNAME which is set up by default.

    Thread Starter harperaustralia

    (@harperaustralia)

    6 years ago

    There are no required fields except for email in Mailchimp > Settings > Audience Fields

    Thread Starter harperaustralia

    (@harperaustralia)

    6 years ago

    Hello, this is still not working, any other suggestions?

    Plugin Author WebFactory

    (@webfactory)

    6 years ago

    Hi, I don’t see the plugin on your site so I can’t check. But if the API key is correct then, in most cases, the issue is with some config option on the MC end.

    Thread Starter harperaustralia

    (@harperaustralia)

    6 years ago

    The plugin is definitely installed, I am using custom HTML to style the landing page. I have checked that there are no required fields under settings > audience fields.

    I have regenerated the API key from Mailchimp and have entered this into the Mailchimp API box under the email tab in the plugin. However I don’t see Minimal Coming Soon and Maintenance Mode under account > API keys> authorized applications section in Mailchimp.

    I had one new subscriber yesterday, but when I test my own email addresses that aren’t in my subscriber list they do not show up. This is really disappointing because this is a really good plugin, I just wish it would work!

    Plugin Author WebFactory

    (@webfactory)

    6 years ago

    If you’re using custom HTML then it’s a completely different story. You can’t use our API integration because you’re using your own HTML … it never even gets to our code. The same goes for any other setting in our plugin.
    In that case, you do need to use the HTML form MC provides. Unfortunately, I don’t have any experience with it so can’t provide any details.

    Plugin Author WebFactory

    (@webfactory)

    6 years ago

    I’ve just checked the form and got the welcome email. So it’s working.

    Thread Starter harperaustralia

    (@harperaustralia)

    6 years ago

    It’s working now!!! Thanks so much. Somehow double opt in is turned on somewhere.

Viewing 10 replies - 1 through 10 (of 10 total)

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